Alyssa Cortez
Peachtree Corners,GA
Summary
Hard working, organized and focused I am always looking for ways to keep me busy and progressing. I am always learning and observing new methods or technics that could improve my quality of work. Lastly, I am always willing to step outside of my comfort zone for the greater good of the project.
Overview
1
1
year of professional experience
Work History
Customer Service Associate
RaceTrac
07.2023 - Current
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Helped out in the Kitchen as needed.
- Stocked and moved items on sales floor.
Dog Daycare Attendant
Puppy Haven
11.2022 - 04.2023
- Gave animals proper attention to promote secure environment in owner's absence.
- Exercised animals regularly with walks and rigorous play activities.
- Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
- Communicated professionally with pet owners via phone, email, and text.
- Ensured the health of animals by thoroughly cleaning kennels, playrooms, outside area, and play equipment
- Monitored animals for behavioral problems and signs of health issues.
Education
Production Assistant
Georgia Film Academy
Norcross, GA12.2024
GED -
Norcross High School
Norcross, GA10.2022
Skills
- Knot tying
- Can operate various stands found on set
- Can operate lighting equipment
- Can operate basic sound equipment
Timeline
Customer Service Associate
RaceTrac
07.2023 - Current
Dog Daycare Attendant
Puppy Haven
11.2022 - 04.2023
Production Assistant
Georgia Film Academy
GED -
Norcross High School