Alyssa Cruz
Houston
Summary
Effective team leader with a strong focus on workflow coordination, employee training, and problem resolution. Proven ability to enhance team performance and ensure timely task completion.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Team Leader
Della Casa Pasta
Tomball
07.2025 - 04.2026
- Guided team members in daily operations and production tasks.
- Coordinated workflow to achieve timely completion of pasta orders and maintain production efficiency.
- Trained new staff on equipment and safety procedures, enhancing team readiness and compliance.
- Maintained cleanliness and organization in food preparation areas.
- Participated in regular meetings with senior leadership to provide updates on team progress.
- Developed strategies for problem solving and conflict resolution, fostering a collaborative team environment.
Cashier
Wingstop Restaurant
Houston
06.2024 - 06.2025
- Trained new team members in cash register operation, stock procedures, and customer service.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Balanced cash register at end of shifts to verify accuracy of funds and prevent discrepancies.
- Ensured cleanliness and organization of cashier area to enhance customer experience during busy shifts.
- Collaborated with team members to ensure timely service during peak hours.
- Restocked shelves to maintain product availability for customers.
Education
Northshore High School
Houston, TX04-2026
Skills
- Team leadership
- Employee training
- Workflow coordination
- Problem resolution
- Conflict management
- Time management
- Customer service
Languages
English
Professional
Spanish
Professional
Certification
Geva Barista Foundation Course
Timeline
Team Leader
Della Casa Pasta
07.2025 - 04.2026
Cashier
Wingstop Restaurant
06.2024 - 06.2025
Northshore High School