Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Alyssa Dalbeck

Kennewick,WA

Summary

Highly motivated individual with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.

Overview

13
13
years of professional experience

Work History

Paraprofessional

Pullman School District
10.2021 - 11.2023
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Delivered personalized educational, behavioral, and emotional support to students to enable positive learning outcomes.
  • Monitored student progress and regularly provided progress reports to certificated staff.
  • Communicated academic and personal goals with students to determine appropriate motivational approaches.
  • Instructed students individually and in small groups in various subject areas and settings.
  • Provided individual supervision for students undergoing disciplinary action.

Fiscal Technician

Washington State University
08.2016 - 09.2021
  • Managed travel and purchasing arrangements for faculty, staff, and students.
  • Organized and executed summer internship travel, housing, and stipend dispersal.
  • Coordinated conference and classroom reservations for faculty, staff, and student clubs.
  • Acclimated new faculty, staff, students, and summer interns to Pullman and the Palouse.
  • Successfully built rapport with incoming and returning students.


Sales Representative and Resource Manager

Eden Labs, LLC
10.2013 - 12.2015
  • Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Assisted with promotional events, social media management, and co-managed the marking calendar.
  • Supported marketing operations by assisting with strategy decision making.
  • Acted as surrogate representative at events the CEO was unable to attend.
  • Supervised day-of event coordination.

Sales Associate and Training Liaison

Lush Cosmetics
06.2010 - 09.2012
  • Interviewed, hired, trained, and oversaw associate development.
  • Led staff meetings, communicated sales progress, profitability and set meaningful individual goals.
  • Managed daily operations such as monitoring the labor budget, managing inventory, and updating social media sites.
  • Prioritized and delegated associate responsibilities and tasks in a high-volume retail environment.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.

Education

Master of Arts - Special Education

Western Governors University
Online
01.2025

Bachelor of Arts - Music

Washington State University
Pullman, WA
07.2013

Skills

  • Customer Needs Assessment
  • Product Sales
  • Teamwork and Collaboration
  • Recordkeeping and Documentation
  • Verbal and Written Communication
  • Expense Tracking
  • Order Processing
  • Stockroom Maintenance
  • Product sales
  • Upselling
  • Cash Register Operations
  • Critical Thinking

References

References Available Upon Request

Timeline

Paraprofessional

Pullman School District
10.2021 - 11.2023

Fiscal Technician

Washington State University
08.2016 - 09.2021

Sales Representative and Resource Manager

Eden Labs, LLC
10.2013 - 12.2015

Sales Associate and Training Liaison

Lush Cosmetics
06.2010 - 09.2012

Master of Arts - Special Education

Western Governors University

Bachelor of Arts - Music

Washington State University

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Alyssa Dalbeck