Alyssa Darcangelo
Summary
HR professional with solid expertise in talent acquisition, employee relations, and performance management. Known for creating collaborative team environments and driving results. Versatile, adaptable, and reliable with strong skills in conflict resolution, strategic planning, and communication.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Talent and Culture Manager
Cabot Citrus Farms
09.2023 - Current
- Managed employee relations, investigating and resolving conflicts to maintain a positive work environment.
- Built strong relationships with leaders across business to communicate strategic goals and initiatives.
- Organized team-building activities to strengthen cross-functional collaboration.
- Facilitated open forums for employees to voice concerns or suggestions, promoting transparency throughout the company structure.
- Conducted employee surveys to identify areas of improvement, resulting in targeted action plans.
- Led decision-making and implementation of HR policies, procedures, programs and functions.
- Enhanced employee retention by implementing effective onboarding, new hire orientation, and training programs.
- Streamlined HR processes for increased efficiency with the use of HRIS systems.
- Implemented performance management program, providing constructive feedback and coaching opportunities for employees.
- Oversaw payroll functions, ensuring accuracy while maintaining strict confidentiality standards for sensitive employee information.
- Collaborated with department heads to identify skill gaps and develop targeted training solutions.
- Coordinated disability claims and FMLA, working closely with insurance providers to facilitate prompt resolutions for affected employees.
- Implemented training programs for employees, boosting overall productivity and skill sets.
- Educated staff on the value of their benefits package through training sessions and informational materials.
- Championed a culture of learning within the organization, promoting continuous professional development and growth opportunities for all employees.
- Optimized staffing levels by analyzing historical data and forecasting future trends, ensuring appropriate coverage during peak hours.
Business Solutions Manager
Ultimate Staffing
11.2022 - 07.2023
- Reviewed resumes and employment applications and interviewed applicants to evaluate work history and other qualifications.
- Reached hiring goals consistently through effective collaboration with hiring managers and clear communication of requirements.
- Measured and reported on recruitment metrics to track successes and failures of recruitment efforts and identify areas for improvement.
- Developed strong candidate pipelines by leveraging social media, job boards, and networking events.
- Negotiated job offers to attract top talent and keep organization competitive in job market.
- Provided exceptional candidate experiences throughout the entire recruitment process, from initial contact to start date.
Staffing Manager
Randstand
01.2022 - 11.2022
- Coordinated diverse temporary staffing assignments, ensuring seamless onboarding and integration processes for new hires.
- Provided exceptional customer service to both clients and candidates throughout the entire placement process by maintaining timely communication channels at all stages of engagement.
- Reviewed applications and resumes to support hiring activities.
- Performed sourcing, interviewing, negotiations and hiring.
- Partnered with hiring managers to identify workforce needs and develop customized staffing solutions.
Payroll Specialist
Metlife
12.2018 - 01.2022
- Assisted employees with inquiries regarding their paychecks, deductions, and other related issues, providing clear and concise communication.
- Provided customer service to employees regarding payroll inquiries and issues.
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
- Resolved payroll discrepancies quickly and successfully.
- Documented and processed all garnishments for bankruptcies, student loans, and child support orders.
- Confirmed compliance with all applicable federal, state and local payroll laws and regulations.
Education
Criminology
Indiana University of Pennsylvania
Indiana, PASkills
- Learning and Development
- Organizational Development
- Workforce Planning
- Employee Engagement
- Recruiting and Onboarding
- Payroll Processing
- Benefits Administration
- Strategic Planning
- Talent Management
- ADP WorkforceNow
- Oracle Cloud
Certification
- Florida Notary
- TIPS Commercial Trainer
Timeline
Talent and Culture Manager
Cabot Citrus Farms
09.2023 - Current
Business Solutions Manager
Ultimate Staffing
11.2022 - 07.2023
Staffing Manager
Randstand
01.2022 - 11.2022
Payroll Specialist
Metlife
12.2018 - 01.2022
Criminology
Indiana University of Pennsylvania
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