Summary
Overview
Work History
Education
Skills
Timeline
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Alyssa Dauer

Chesapeake,VA

Summary

Dynamic and adaptable professional with a proven track record at Studio 101 Hair Design, excelling in client relationship building and problem-solving. Recognized for enhancing customer satisfaction through effective communication and exceptional administrative support. Skilled in calendar management and team collaboration, consistently contributing to a positive work environment.


I did 1500 hours in cosmetology about 1200 hours was taking clients or working on a mannequin. We did hair cuts, color, highlights and more. I have done continued education through Studio 101 for hair cutting and tool technique with Hanzo. I have also done shampooing for Studio 101 and also Chez Madeleine as well as drying and styling.

Overview

5
5
years of professional experience

Work History

Assistant

Studio 101 Hair Design
10.2022 - Current
  • Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
  • Greeted guests in with friendliness and professionalism.
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
  • Worked closely with management to provide effective assistance for specific aspects of business operations.
  • Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
  • Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
  • Enhanced team communication through effective scheduling, meeting coordination, and correspondence management.
  • Fostered positive client relationships by regularly updating them on project progress and addressing concerns promptly.
  • Enhanced office efficiency by organizing and maintaining digital and physical filing systems.
  • Increased customer satisfaction by providing exceptional administrative support and resolving issues efficiently.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Trained and supervised employees on office policies and procedures.

Assistant

Chez Madeleine European Hair Styling
05.2020 - 06.2021
  • Demonstrated adaptability quickly for various tasks.
  • Assisted managers in decision-making processes based on thorough research and analysis of available data.
  • Ensured smooth day-to-day operations.
  • Streamlined communication within team.
  • Elevated executive productivity, managing complex calendars and arranging travel itineraries.
  • Followed detailed directions from management to complete daily paperwork and computer data entry.
  • Increased customer service success rates by quickly resolving issues.
  • Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
  • Greeted guests in with friendliness and professionalism.
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
  • Worked closely with management to provide effective assistance for specific aspects of business operations.
  • Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
  • Increased customer satisfaction by providing exceptional administrative support and resolving issues efficiently.

Education

Cosmetology - Cosmetology

Rudy & Kelly Academy Paul Mitchell School
Virginia Beach, VA
08-2024

Great Bridge High School
Chesapeake, VA
06-2021

Skills

  • Fast learner
  • Time management
  • Computer skills
  • Attention to detail
  • Team collaboration
  • Relationship building
  • Problem-solving
  • Workload management
  • Schedule and calendar management
  • Schedule coordination
  • Task prioritization
  • Calendar management
  • Decision-making
  • Multitasking and organization
  • Flexibility and adaptability
  • Client interaction
  • Customer service
  • Multitasking Abilities

Timeline

Assistant

Studio 101 Hair Design
10.2022 - Current

Assistant

Chez Madeleine European Hair Styling
05.2020 - 06.2021

Cosmetology - Cosmetology

Rudy & Kelly Academy Paul Mitchell School

Great Bridge High School

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