Alyssa Davis
Summary
Results-driven Parts Advisor with expertise in parts management, inventory control, and customer relationship management. Proven ability to assist customers in selecting compatible automotive parts, ensuring timely order processing and accurate inventory management.
Overview
7
7
years of professional experience
Work History
Parts Advisor
Taylor Motors
Redding
07.2021 - Current
- Provided accurate parts information to customers and technicians.
- Oversaw inventory levels for automotive parts and accessories, ensuring availability to meet customer demand.
- Assisted customers in selecting the right parts for their vehicles.
- Processed orders and tracked shipments of automotive components.
- Maintained organized storage for efficient parts retrieval.
- Collaborated with service department to ensure timely repairs.
- Utilized computer systems to update inventory records and orders.
- Analyzed customer requirements and identified appropriate solutions to meet their needs.
- Managed the ordering process for out-of-stock items.
- Partnered with team members to create sales strategies that aligned with customer needs and market trends.
- Communicated effectively with vendors regarding special orders, returns, and discounts.
- Inspected returned parts to determine if they were eligible for exchange or refund.
- Utilized catalogs and databases to accurately identify parts for vehicles based on make, model, and year, enhancing customer satisfaction.
Secretary
AC Framers Inc
Redding
09.2019 - 01.2020
- Managed daily office operations and maintained organized filing systems.
- Prepared correspondence and documents using office software tools.
- Maintained inventory of office supplies and ordered as needed.
- Supported project coordination by tracking deadlines and deliverables.
- Answered incoming phone calls, responded to inquiries and transferred calls as needed.
- Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
- Answered telephone calls to give information to callers, take messages or transfer calls to appropriate individuals.
- Coordinated communications, taking calls, responding to emails and interfacing with clients.
- Performed data entry into computer systems; ensured accuracy of all entered information.
Education
High School Diploma -
Central Valley High School
Shasta, CA06-2009
Skills
- Automotive troubleshooting
- Parts inventory
- Inventory control
- Parts ordering
- Order processing
- Vehicle compatibility
- Client relations
Timeline
Parts Advisor
Taylor Motors
07.2021 - Current
Secretary
AC Framers Inc
09.2019 - 01.2020
High School Diploma -
Central Valley High School