Chris kendall
Grand Junction,CO
Summary
Dedicated Commercial Parts Professional experienced in inventory management and customer support. Developed lasting client relationships and delivered effective technical training through comprehensive industry knowledge and diverse roles. Focused on enhancing operational efficiency and driving sales growth.
Overview
40
40
years of professional experience
Work History
Commercial Parts Professional
Advance Auto Parts
Delta, Colorado
03.1986 - Current
- Provided technical advice on parts compatibility and installation, improving customer satisfaction.
- Assisted customers in locating and selecting automotive parts.
- Provided technical support to customers with inquiries about parts and services.
- Prepared quotes for potential clients based on their part requirements.
- Operated point-of-sale systems for customer transactions and returns.
- Managed inventory levels, enhancing product availability and accuracy.
- Maintained and updated a database of parts inventory.
- Ensured orders were placed in a timely manner to meet customer needs.
- Oversaw inventory management to maintain optimal stock levels, supporting efficient operations.
- Ensured compliance with industry regulations and standards in parts management operations.
- Trained new employees on customer service standards and product knowledge.
- Led a team of parts department employees, providing training and performance evaluations.
- Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.
Education
High School Diploma -
Montello High School
Montello, WI05-1985
Skills
- Parts compatibility
- Automotive troubleshooting
- Inventory management
- Inventory audits
- Quote preparation
- Technical training
- Customer support
- Customer service
- Client management
- Client relationship building
- Customer relations
- Team leadership
- Staff training
- Problem solving
- Safety procedures
- Automotive parts familiarity
Timeline
Commercial Parts Professional
Advance Auto Parts
03.1986 - Current
High School Diploma -
Montello High School