Results-oriented office manager with a strong background in leading projects and enhancing processes. Spearheaded a paperless transition that improved document retrieval by 40%, demonstrating a commitment to efficiency and regulatory adherence.
Overview
8
8
years of professional experience
2
2
Certifications
Work History
Officer Manager
Dealerx
Key Biscayne
02.2023 - 02.2026
Managed annual operational budget of $1.2M, implementing cost-saving measures in service procurement that resulted in $45k savings in first year.
Audit & Compliance: Successfully led the department through 6 consecutive annual financial and operational audits with zero high-risk findings.
Spearheaded transition to paperless DMS, migrating 5,000+ physical files to secure digital cloud, reducing document retrieval time by 40%.
Administrative Assistant
Dealerx
Key Biscayne
10.2017 - 02.2023
Executive Support: Managed complex calendars and travel arrangements for General Manager and 3 Department Directors, achieving 25% reduction in scheduling conflicts.
Financial Administration: Processed an average of $200k+ in weekly service invoices and vendor payments with 100% accuracy, ensuring all manufacturer rebates were filed on time.
Communication & Tech: Liaised between front-of-house sales team and service department, utilizing Advanced MS Excel to track and report daily unit sales goals.
Regulatory Compliance: Maintained strict confidentiality and accuracy for sensitive DMV title work and credit applications, passing 7 consecutive annual audits with zero discrepancies.
Project Management: Led digital migration of 5,000+ physical vehicle deal jackets to cloud-based DMS, enhancing document retrieval speed by 40%.