Summary
Overview
Work History
Skills
Certification
Timeline
Generic

Alyssa Demelo

Miami

Summary

Results-oriented office manager with a strong background in leading projects and enhancing processes. Spearheaded a paperless transition that improved document retrieval by 40%, demonstrating a commitment to efficiency and regulatory adherence.

Overview

8
8
years of professional experience
2
2
Certifications

Work History

Officer Manager

Dealerx
Key Biscayne
02.2023 - 02.2026
  • Managed annual operational budget of $1.2M, implementing cost-saving measures in service procurement that resulted in $45k savings in first year.
  • Audit & Compliance: Successfully led the department through 6 consecutive annual financial and operational audits with zero high-risk findings.
  • Spearheaded transition to paperless DMS, migrating 5,000+ physical files to secure digital cloud, reducing document retrieval time by 40%.

Administrative Assistant

Dealerx
Key Biscayne
10.2017 - 02.2023
  • Executive Support: Managed complex calendars and travel arrangements for General Manager and 3 Department Directors, achieving 25% reduction in scheduling conflicts.
  • Financial Administration: Processed an average of $200k+ in weekly service invoices and vendor payments with 100% accuracy, ensuring all manufacturer rebates were filed on time.
  • Communication & Tech: Liaised between front-of-house sales team and service department, utilizing Advanced MS Excel to track and report daily unit sales goals.
  • Regulatory Compliance: Maintained strict confidentiality and accuracy for sensitive DMV title work and credit applications, passing 7 consecutive annual audits with zero discrepancies.
  • Project Management: Led digital migration of 5,000+ physical vehicle deal jackets to cloud-based DMS, enhancing document retrieval speed by 40%.

Skills

  • Office administration
  • Customer relationship management
  • Document management
  • Budget management
  • Financial reporting
  • Regulatory adherence

Certification

Certified Administrative Professional (CAP)

Timeline

Officer Manager

Dealerx
02.2023 - 02.2026

Administrative Assistant

Dealerx
10.2017 - 02.2023
Alyssa Demelo