Alyssa DePue
Fredericksburg,VA
Summary
Accomplished in enhancing customer experiences at The Battlefield Country Store, I excel in cleanliness maintenance and guest service. Demonstrated ability to thrive in fast-paced settings, achieving project milestones with exceptional reliability and punctuality. Proficient in cash handling, I bring a track record of fostering positive customer relationships and ensuring food safety compliance.
Overview
2
2
years of professional experience
Work History
Customer Experience Enhancer
The Battlefield Country Store
Fredericksburg, VA
09.2024 - 06.2025
- Developed positive relationships with customers through friendly interactions.
- Adjusted bills and refunded money to resolve customers' service or billing complaints.
- Collaborated with team members.
- I worked hard to learn the required tasks quickly to maximize performance.
- Thrived in a fast-paced work environment, ensuring efficient and timely service.
Customer Service Representative
Old Navy
Fredericksburg, VA
10.2023 - 12.2023
- Assisted customers in locating desired products, ensuring a seamless shopping experience.
- Restocked merchandise on the sales floor.
- Managed fitting room operations, efficiently handling unwanted clothing.
Education
Spotsylvania High
Spotsylvania05-2025
Some College (No Degree) -
Germanna Community College
Locust Dale, VASome College (No Degree) - National Security And Foreign Affairs
Virginia Tech
Blacksburg, VASkills
- Menu memorization
- Cleanliness maintenance
- Cash handling proficiency
- Reliability and punctuality
- Guest service
- Food safety compliance
Volunteer Work
- For two days out of senior year, I had the opportunity to volunteer to work at Kings Dominion in one of their restaurants. There, I got a great opportunity to see what it's like to be in the food service industry. I was on the "Front Line," which meant I would greet customers, take orders, and plate food. As well as cleaning and managing the dining area.
Accomplishments
- Deans List at Germanna Community College.
- Varsity player all four years in high school.
- Academic Bars every year in high school.
Affiliations
High school: SCA (Student Council Association), Softball, & Senior Class Board.
College: Speak Up for Ukraine- a conversational english and cultural exchange program.
Timeline
Customer Experience Enhancer
The Battlefield Country Store
09.2024 - 06.2025
Customer Service Representative
Old Navy
10.2023 - 12.2023
Spotsylvania High
Some College (No Degree) -
Germanna Community College
Some College (No Degree) - National Security And Foreign Affairs
Virginia Tech