Elyse Quesada
Wheaton,IL
Summary
Proven to excel in high-pressure environments, I leveraged my exceptional customer service and cash handling skills at Gino's East Pizzeria to enhance guest satisfaction and streamline service efficiency. My ability to foster customer loyalty and maintain rigorous cleanliness standards stands out, showcasing a blend of meticulous attention to detail and a strong work ethic. Motivated [Job Title] with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
3
3
years of professional experience
Work History
Server, Customer Experience
Gino's East Pizzeria
01.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Barista
Starbucks
01.2021 - 06.2022
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained regular and consistent attendance and punctuality.
Education
High School Diploma -
Wheaton Warrenville South High School
Warrenville, IL06.2022
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Professional Appearance
- Cleanliness standards
- Menu Memorization
- Service prioritization
- Supply Restocking
- Order Accuracy
- Bill computation
Timeline
Server, Customer Experience
Gino's East Pizzeria
01.2023 - Current
Barista
Starbucks
01.2021 - 06.2022
High School Diploma -
Wheaton Warrenville South High School
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