Server/Experience Specialist
8 MonthsBreakfast at Barneys | 01.2026 - Current
- Provided exceptional customer service by promptly addressing guest inquiries and ensuring satisfaction.
- Managed multiple tables efficiently during peak hours, maintaining a smooth dining experience.
- Collaborated with kitchen staff to ensure timely food preparation and accurate order delivery.
- Assisted in training new servers on menu items and restaurant procedures for seamless integration.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Hostess/Guest Experience Specialist
11 MonthsBreakfast at Barneys | 10.2025 - Current
- Greeted and seated guests promptly, ensuring positive first impressions.
- Managed reservations and waitlists efficiently to optimize seating capacity.
- Communicated effectively with kitchen staff to coordinate to-go food orders.
- Maintained cleanliness of dining area, enhancing overall guest experience.
Receptionist and Substitute Dance Instructor
7 MonthsPDT Dance Arts | 08.2023 - 03.2024
- Managed front desk operations, greeting visitors and answering inquiries promptly.
- Coordinated scheduling for classes and private lessons, optimizing studio availability.
- Processed payments and maintained accurate records of transactions efficiently.
- Assisted in maintaining a clean and organized reception area to enhance client experience.
- Developed and implemented engaging dance lesson plans for diverse student groups.
- Facilitated a supportive learning environment, encouraging creativity and self-expression in students.
- Adapted teaching methods to accommodate varying skill levels and learning styles.
- Monitored student progress, providing constructive feedback to promote skill development.
- Managed classroom behavior to ensure a positive and respectful atmosphere during lessons.
Front of House Employee
1 YearChick-fil-A | 08.2021 - 08.2022
- Provided exceptional customer service in fast-paced environment, ensuring guest satisfaction and loyalty.
- Operated Point of Sale system efficiently, processing transactions accurately and swiftly.
- Maintained cleanliness and organization of dining area, promoting a welcoming atmosphere for guests.
- Assisted in training new team members on operational standards and customer engagement techniques.
- Implemented suggestions for improving workflow efficiency during peak hours, optimizing service delivery.