Alyssa Derr
Immaculate Custom Cleaning
Elizabethtown,PA
4
years of professional experience
Friendly, dependable, and customer-focused professional with experience providing exceptional service in fast-paced environments. Strong communication, problem-solving, and organizational skills with the ability to build positive relationships with customers and work effectively as part of a team. Known for being reliable, detail-oriented, and adaptable while maintaining a professional attitude. Committed to delivering excellent customer experiences and contributing to the success of the organization.
Work History
Route Manager
8 Months- Coordinated daily route schedules to optimize efficiency and service delivery.
- Managed inventory levels, ensuring availability of cleaning supplies and equipment.
- Trained new staff on safety protocols and operational procedures for optimal performance.
- Monitored team performance, providing feedback to enhance productivity and morale.
- Developed relationships with clients to understand their needs and improve service satisfaction.
Assistant Manager
3 Years 5 Months- Assisted in managing daily operations to ensure efficiency and high-quality service delivery.
- Trained new employees on customer service protocols and food safety standards.
- Monitored inventory levels and coordinated timely restocking of supplies.
- Implemented process improvements to enhance workflow and reduce wait times.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Education
High School Diploma
Dental Assistant Certification
Skills
Customer service
Problem-solving
Time management
Attention to detail
Multitasking
Reliability
Worker supervision
Excellent communication
Critical thinking
Organizational skills
Team leadership
Team collaboration
Relationship building
Data entry
Customer relationship management
Professionalism
Continuous improvement
Adaptability
Timeline
Route Manager
Immaculate Custom Cleaning
12.2025 - CurrentRead More
Assistant Manager
Jersey Mikes Subs
07.2022 - 12.2025Read More
Cedar Crest High School
High School Diploma
Read More
Lebanon County Career & Technology Center
Dental Assistant Certification
Read More