Alyssa Diaz
Agawam,MA
Summary
Responsible and motivated Dental Assistant with a recently earned certification from STCC Dental Assistant Program. Hands-on training in dental radiography, chairside assisting, sterilization and various dental procedures. Quick learner and devoted to giving every patient a memorable positive experience.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Trainer
Panera
01.2022 - Current
- Encouraged open communication among staff by having conversations on what needs improvement.
- Cross trained throughout the entire cafe
- Know multiple positions that contain Production line, Dishwasher, Dinning room, Barista, and Cashier.
- Assist with opening and closing the store
- Train newly hired staff
Team Lead
Chick-fil-A
03.2020 - 04.2022
- Motivated staff through positive reinforcement techniques by training them to learn how to make shakes/drinks well, take orders on headset, prepare and bag orders, take payment through the drive through window or in the dinning room.
- My skills as a team lead allowed me to be cross trained in multiple areas in the restaurant.
- I volunteered to become a cow mascot for the Enfield parade and handed out Chick-Fil-A coupons and stuffed animal cows to the crowd.
Education
Certificate - Dental Assistant
Springfield Technical Community College
Springfield, MA12.2023
High School Diploma -
Agawam High School
Agawam, MA06.2022
Skills
- Four-Handed Procedures
- Treatment Room Setup
- Dental Impressions /trim dental models
- Organization
- Leadership
- Strong Writing and Verbal Skills
- Digital Scanning (Itero, Dentsply Sirona)
- Temporary crown
- Patient education
- Patient notes
- Sealant placement
- 3D printing
- Whitening tray fabrication
Certification
- Basic Life Support CPR/AED 11/26/2022 - Present
- Heartsaver First Aid 11/26/2022 - Present
Dental Experience/Externships
- Wegrzyn Dental Group (391 Montgomery St, Chicopee, MA) Oct, 2023
- Assist chairside with restorative procedures and extractions
- Vanguard Dental (1876 Boston Rd, Wilbraham, MA) Nov, 2023
- Assist chairside with restorative procedures, assist hygiene with polishing and x-rays
- Dr. Megas Periodontal and Implantology (299 Carew St, Springfield, MA) Dec, 2023
- Assist with Implant cases, periodontal surgery, sinus lifts, extractions, consults, CT scans and suture removal
- Assist in Hygiene Clinic at STCC
- Volunteer in dental day (STCC) 2023
- Volunteer at (VIM) Dec , 2023
References
Available upon request
Timeline
Trainer
Panera
01.2022 - Current
Team Lead
Chick-fil-A
03.2020 - 04.2022
Certificate - Dental Assistant
Springfield Technical Community College
High School Diploma -
Agawam High School