Summary
Overview
Work History
Skills
Certification
Timeline
Generic

Alyssa Diaz

Fresno,CA

Summary

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Dependable Cook with expertise preparing foods in fast-paced settings. Skilled in kitchen management, food safety, and customer services directly to contribute to smooth operations and enhanced satisfaction. Kind and knowledgeable childcare provider well-versed in maintaining safe and nurturing environments for children. Comfortable with caring for individuals of varying ages.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Wingstop Cashier/Cook

CENCAL WINGS III
10.2024 - 04.2025
  • Worked closely with kitchen team to meet high demand with delicious, on-recipe foods.
  • Coordinated checklists to keep kitchen clean, stocked and sanitary.
  • Measured, weighed, and mixed appropriate ingredients according to recipe directions.
  • Managed opening and closing shift kitchen tasks.
  • Followed strict standards for food handling and safety, minimizing risks to customers.
  • Maintained food safety and sanitation standards.
  • Managed time effectively to ensure timely meal preparation, even during peak hours.
  • Ensured compliance with all food safety regulations, maintaining record of excellence in health inspections.

Childcare Provider

Social Services
01.2024 - 11.2024
  • Developed age-appropriate activities and crafts to engage children.
  • Supported emotional well-being by addressing individual needs and providing a nurturing environment for growth.
  • Led children in creative, athletic, and educational activities while maintaining safe and orderly group.
  • Utilized positive reinforcement techniques to encourage good behavior.

Shift Leader/Cashier/Cook

SSA GROUP, LLC
12.2021 - 04.2024
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Developed strong communication skills among staff members by encouraging open dialogue during shift meetings or one-on-one discussions.
  • Monitored and analyzed sales data to identify trends and adjust strategies accordingly.
  • Worked flexible schedule and extra shifts to meet business needs.

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Reliability and punctuality
  • Cash register operation
  • Attention to detail

Certification

• Food Handlers Permit

• TIPS Training

• Sexual Harassment Prevention Training

Timeline

Wingstop Cashier/Cook

CENCAL WINGS III
10.2024 - 04.2025

Childcare Provider

Social Services
01.2024 - 11.2024

Shift Leader/Cashier/Cook

SSA GROUP, LLC
12.2021 - 04.2024
Alyssa Diaz