Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
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ALYSSA DRAGAN

Cincinnati,OH

Summary

Detail-oriented phlebotomist with a strong foundation in phlebotomy and managing laboratory procedures, demonstrating a proven track record in precise specimen collection while prioritizing patient comfort and care. Expertise in managing laboratory workflows and maintaining high standards of accuracy and efficiency. Strong attention to detail and effective communication skills foster positive interactions with patients and collaboration with healthcare teams.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Phlebotomist

Cincinnati Children's Hospital
12.2024 - Current
  • Enhanced patient experience through compassionate care and communication during blood draw procedures.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
  • Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.

Manager

Mcdonalds
01.2018 - 01.2025
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Accomplished multiple tasks within established timeframes.
  • Cross-trained existing employees to maximize team agility and performance.
  • Controlled costs to keep business operating within budget and increase profits.
  • Oversaw inventory management, optimizing stock levels, and reducing waste.

Phlebotomist

Lumiere Healing Centers
06.2024 - 11.2024
  • Addressed questions and concerns to educate patients on collection process and procedures.
  • Actively engaged with patients to educate them on proper post-draw care, reducing potential complications and ensuring their comfort throughout the process.
  • Enhanced patient experience by performing blood draws quickly and efficiently.
  • Identified veins suitable for venipuncture with precision, minimizing discomfort for patients.
  • Adapted to diverse patient needs by employing variety of blood collection techniques.


Clinical Laboratory Supervisor

CompuNet Clinical Laboratories
02.2023 - 06.2024
  • Developed a strong, cohesive team atmosphere by promoting open communication and collaboration among staff members.
  • Streamlined inventory management, minimizing waste and reducing costs associated with supplies and consumables.
  • Assisted in budgeting decisions regarding equipment purchases or upgrades by evaluating current needs and anticipated future requirements.
  • Managed daily operations of the lab efficiently while maintaining standards for accuracy, timeliness, and quality assurance in test results output.
  • Recruited hired, and trained new employees, ensuring a skilled workforce capable of meeting the demands of a busy laboratory environment.
  • Invested in ongoing professional development opportunities for staff members to stay up-to-date on industry best practices.

Clinical Laboratory Assistant

The Christ Hospital
01.2023 - 09.2023
  • Labeled blood vials with critical information like time of collection, date and patient name.
  • Verified collection orders and communicated discrepancies to nurses.
  • Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
  • Transported specimens following established protocol for temperature and light.
  • Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures.
  • Identified patients using proper procedures prior to specimen collection.

Education

High School -

East Central High School
Saint Leon, IN
05.2022

Certificate - Phlebotomy

North West Phlebotomy
Cincinnati, OH

Skills

  • Specimen Collection Quality Control
  • Team Leader
  • Time Management
  • Laboratory Experience
  • Pediatric phlebotomy
  • Geriatric phlebotomy
  • Hospital Experience
  • Specimen collection / processing
  • Time management

Accomplishments

  • Collaborated with team in the development of a blood draw pamphlet
  • Preceptor
  • Epic Super User
  • Nominee for Schwartz Center Rounds Compassionate Caregiver Award

Certification

Certified Phlebotomy Technician

Timeline

Phlebotomist

Cincinnati Children's Hospital
12.2024 - Current

Phlebotomist

Lumiere Healing Centers
06.2024 - 11.2024

Clinical Laboratory Supervisor

CompuNet Clinical Laboratories
02.2023 - 06.2024

Clinical Laboratory Assistant

The Christ Hospital
01.2023 - 09.2023

Manager

Mcdonalds
01.2018 - 01.2025

High School -

East Central High School

Certificate - Phlebotomy

North West Phlebotomy