
An innovative, goal-driven, process and detailed-orientated administrative professional with the drive to continuously grow in both the personal and professional life. Harmonious team player who honors the moral of herself, the company, and those around her. Striving to do better, be better, and make a difference where one can be made.
Reliable and nurturing individual responsible for facilitating daily classroom activities, promoting social and cognitive development, and implementing behavior management techniques to create a positive learning environment.
Credible and dependable personal assistant entrusted with taking care of employer's home, managing their personal schedule, managing bill payments, managing errands to help with daily tasks, enabling employer to focus on more pressing duties. Maintained confidential files related to personnel records or other sensitive information. Organized personal and professional calendars with reminders for upcoming meetings and events.
Welcoming and reliable team member tasked with managing periods of rapid incoming phone calls while ensuring accuracy in data entry, used computer systems to locate correct addresses, calculate estimated miles and arrival times, and provided directions to drivers when necessary. Monitored dispatch board and adjusted call priorities regularly based on caller needs. Performed administrative duties such as filing paperwork, updating databases, and preparing documents for review by management staff.
Enthusiastic assistant responsible for processing payments, proper records of technician time cards, proper filing of all documents, greeting customers, answering phone calls, receiving and processing all shipping needs and marine work orders; ensuring that both the shop and store were well stocked with highly demanded materials.
Supportive team member of a privately owned heating and cooling company. Responsible for registering equipment after installation, applying for rebates through local power companies, ensuring proper documentation of all necessary forms, completing client satisfactory surveys and post installation communication within department; including finance information, invoice adjustments, all job-related notes and any missing or returned materials.
Supportive team member of a locally owned heating and cooling company. Began employment as a customer service representative and was promoted within six months to dispatcher. Responsible for being the customer's first point of contact, dispatching all company departments, creating purchase orders, tracking service calls, adjusting invoices to correctly reflect company and customer financial obligations, and working efficiently in a fast-paced environment.
Partnered with insurance agents to create new business accounts, complete submissions for insurance renewals, update, and document agent's monthly calendars, request endorsements from other insurance carriers, and complete and send out proof of insurance certificates to clients.
Administrative office member tasked with creating and maintaining counselor's schedules, verifying and documenting client's geographical and insurance information, sending out monthly status reports for court compliance, and answering a multi-line phone system while taking messages and directing calls appropriately.