Alyssa Edmond
Sloatsburg,NY
Summary
Dynamic and dedicated professional with a strong background in customer service and warehouse operations. At Dottie Audrey's, I fostered customer loyalty through exceptional service quality and menu expertise. Proven ability to streamline processes at Amazon, enhancing efficiency and maintaining cleanliness in high-demand environments.
Overview
1
1
year of professional experience
Work History
Restaurant Waiter
Dottie Audrey's
06.2024 - Current
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
- Maintained professional demeanor under pressure while managing challenging situations involving dissatisfied customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Developed strong rapport with regular customers, encouraging repeat visits and loyalty to the establishment.
Warehouse Worker
Amazon
06.2024 - 09.2024
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as [Number] pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
Education
MBA - Business Administration And Management
Ramapo College of New Jersey
Mahwah, NJ05-2028
Skills
- Service Excellence
- Accurate Order Entry
- Promoting Organizational Cleanliness
- Customer Satisfaction Focus
- Customer Complaint Resolution
- Self-motivated and disciplined
- Attention to detail
- Material handling
Timeline
Restaurant Waiter
Dottie Audrey's
06.2024 - Current
Warehouse Worker
Amazon
06.2024 - 09.2024
MBA - Business Administration And Management
Ramapo College of New Jersey
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