Alyssa Elizondo
Honolulu,HI
Summary
Passenger Service Agent with experience in providing high-quality customer service at a busy port. Skilled at managing passenger check-ins and boarding, responding to inquiries about flight schedules and fares. Including further experience as a barista and seasonal retail associate. Skilled in handling transactions, restocking, and maintaining an efficient work environment.
Overview
5
5
years of professional experience
Work History
Passenger Service Agent
DOW
Honolulu, Hawaii
02.2023 - Current
- Facilitated check-in procedures and boarding processes for passengers.
- Managed passenger inquiries, resolving issues efficiently and courteously.
- Delivered information on flight schedules and airport services to travelers.
- Coordinated baggage handling and delivery to ensure timely service.
Barista/Cashier
NobiliTea
san angelo , TX
05.2022 - 12.2022
- Prepared specialty drinks according to customer preferences and recipes.
- Operated cash register, handling transactions efficiently and accurately.
- Trained new staff on beverage preparation and customer service standards.
Seasonal Worker
Hobby Lobby
San Angelo, Texas
10.2021 - 12.2021
- Assisted customers in locating products throughout the store.
- Stocked shelves and organized merchandise for optimal display.
- Monitored inventory levels and reported discrepancies to management.
Education
High School Diploma -
Central High School
San Angelo, TX05-2022
Skills
- Airport operations
- Passenger coordination
- Customer service
- Employee training
- Team collaboration
- Effective communication
Timeline
Passenger Service Agent
DOW
02.2023 - Current
Barista/Cashier
NobiliTea
05.2022 - 12.2022
Seasonal Worker
Hobby Lobby
10.2021 - 12.2021
High School Diploma -
Central High School