Alyssa Ellingson
Windsor,CO
Summary
Adept at fostering client loyalty and exceeding expectations, leveraged exceptional communication and customer service skills at Windsor Recreation Center to enhance learning outcomes and safety. Demonstrated continuous improvement, mastering multitasking at Good Samaritan Nursing Home, and honed detail orientation at SUBWAY®. My career is marked by a commitment to professionalism, punctuality, and a continuous learning attitude.
Overview
3
3
years of professional experience
Work History
Swim Instructor
Windsor Recreation Center
02.2024 - 08.2024
- Taught daily swim instruction to students varying in ages and skill levels.
- Maintained CPR certifications to ensure preparedness for emergency situations during lessons.
- Took notes strengths and weaknesses of each child in class to track progress.
- Planned classes covering different ages and skill levels to prepare students for basic and advanced swimming needs.
- Communicated clearly and positively with parents to ensure expectations were met and exceeded.
- Promoted a fun learning environment through engaging activities and games designed to reinforce essential swimming skills.
- Improved swimmer confidence by providing consistent positive reinforcement and constructive feedback on technique.
Server
Good Samaritan Nursing Home
02.2023 - 07.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Sandwich Artist
SUBWAY®Restaurants
06.2022 - 07.2022
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
- Maintained a clean and organized workspace, adhering to strict sanitation standards.
- Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
Education
High School Diploma -
Windsor High School
Windsor, CO05.2024
Skills
- Customer Service
- Patience and Empathy
- Child Supervision
- Creative Thinking
- Professionalism and Punctuality
- Relationship Building
- Continuous Learning Attitude
- Student and Class Monitoring
- Exceptional communication
- Detail Oriented
- Telephone Etiquette
Additional Information
Volunteered during summer breaks of middle school years at the library helping out with clubs and programs, as well as the schools district office setting up chromebooks and wiring carts and electronics.
Helped as a teacher aide for a College Algebra class during Senior year of high school learning ow to grade work and use printers and copier machines.
Timeline
Swim Instructor
Windsor Recreation Center
02.2024 - 08.2024
Server
Good Samaritan Nursing Home
02.2023 - 07.2023
Sandwich Artist
SUBWAY®Restaurants
06.2022 - 07.2022
High School Diploma -
Windsor High School
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