Summary
Overview
Work History
Education
Skills
Timeline
Generic

ALYSSA ENRIQUEZ

Las Vegas,NV

Summary

Hospitality professional with a strong background in high-volume dining, beach club, and nightlife service. Promoted from busser and runner into server roles through reliability, with a focus on warm guest interaction, accurate order handling, and steady upselling of premium liquor and specialty cocktails to support sales and guest loyalty.

Overview

7
7
years of professional experience

Work History

Food Server - Cocktail Server - Food Runner - Busser

Kassi Beach House/Club
04.2021 - Current
  • Promoted to server role based on strong work ethic and dedication to team success.
  • Delivered high-quality dining service by effectively managing guest needs and expectations.
  • Provided exceptional beach club service in high-volume environments, enhancing guest experience.
  • Upsell premium liquor and specialty cocktails while managing 200+ guests per shift
  • Deliver food and beverages to tables efficiently, supporting servers in maintaining service flow.
  • Deliver attentive, personable service while maintaining speed and accuracy

Food Server - Food Runner

Leoncito
03.2024 - 11.2024
  • Boosted check averages by implementing suggestive selling and add-on recommendations
  • Ensured efficient table flow and high guest satisfaction during peak hours
  • Facilitated fast-paced dining service through effective team collaboration

Server

Aunty Maile's
Torrance, California
10.2019 - 10.2020
  • Provided exceptional service to high volume of daily customers.
  • Greeted guests and presented Aunty Maile's menu, ensuring a welcoming dining experience.
  • Recorded food and drink orders for Aunty Maile's dining room with accuracy.
  • Delivered meals and beverages promptly across Aunty Maile's service area to enhance guest satisfaction.
  • Described daily specials and menu items using Aunty Maile's service style.
  • Coordinated with kitchen staff to support smooth Aunty Maile's order flow.
  • Set up tables and maintained clean dining areas at Aunty Maile's.
  • Processed payments and managed cash transactions efficiently at Aunty Maile's register.

Lead Barista

Starbucks
01.2024 - 01.2025
  • Managed high-volume beverage production, ensuring quality and speed met customer expectations
  • Cultivated customer relationships through personalized, friendly service that enhanced customer loyalty
  • Trained staff on workflow efficiency, contributing to smoother team operations

Education

Bachelor of Business Management -

COLLEGE OF SOUTHERN NEVADA
Las Vegas, NV
06-2027

High School Diploma -

ACADEMY OF MEDICAL ARTS
Carson, CA
01-2019

Skills

  • Upselling Techniques
  • Sales Focus
  • Beverage knowledge
  • Menu presentation
  • Fast-paced service
  • High volume dining
  • POS efficiency
  • Team collaboration
  • Effective Communication
  • Conflict resolution
  • Allergy awareness
  • Guest Engagement

Timeline

Food Server - Food Runner

Leoncito
03.2024 - 11.2024

Lead Barista

Starbucks
01.2024 - 01.2025

Food Server - Cocktail Server - Food Runner - Busser

Kassi Beach House/Club
04.2021 - Current

Server

Aunty Maile's
10.2019 - 10.2020

Bachelor of Business Management -

COLLEGE OF SOUTHERN NEVADA

High School Diploma -

ACADEMY OF MEDICAL ARTS
ALYSSA ENRIQUEZ