Alyssa Evans
Biloxi,MS
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Server
Buffalo Wild Wings Bar and Grill
D'Iberville, MS
08.2023 - Current
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Prepared drinks according to standard recipes.
- Took orders from customers accurately and in a timely manner.
- Checked food before serving it to customers.
- Delivered food orders promptly and courteously.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Followed health safety guidelines when preparing and serving food products.
Customer Service Representative
Chipotle Mexican Grill
Lakewood
08.2022 - 10.2022
- I prepared food to customers liking
- I ensured a clean lobby and kitchen
- I prepped food with clean hands and made sure all prep areas remained cleaned and sanitized
- I practiced Food Safety when preparing and putting away food
- I cleaned and sanitized dishes in a three compartment sink
- I engaged with customers in a friendly manner with a positive attitude.
Nanny/Babysitter
self-employed
Joint Base Lewis McChord
06.2019 - 08.2022
- I take care of children infants to 12 years old
- I prepare bottles, and all meals
- I teach preschool based learning, abc's, counting, coloring, puzzles
- I construct outdoor play
- I fulfill all duties as a mother and treat the children like my own
- I ensure the safety and well being for all the children in my home
- I perform numerous cleaning duties, and nurturing duties as well
- I also ensure medical needs are taken care of as needed as well, for instance Type 1 diabetes, Autism, Sensory Processing Disorders, Behavior issues.
Shift Supervisor
Qdoba
Lakewood
06.2018 - 06.2019
- I prepare entrees for guests as they're being ordered
- I perform various cleaning duties
- I perform various food prep duties
- I ensure all management paperwork is complete
- I ensure my team is ready to pass all food/base audits.
Certified Medical Assistant/Phlebotomist
Pro Health Urology
06.2017 - 05.2018
- I assist Physicians with in office procedures
- I am experienced at giving injections, changing catheters, giving patient education and scheduling
- I am experienced with prior authorizations for procedures, imaging and medications.
Server
Buffalo Wild Wings
03.2017 - 07.2017
- Kept server stations stocked, ensured guest happiness, took orders
- Ensured guest safety and well being with keeping a clean work area.
Certified Medical Assistant/Phlebotomist
Unity Point Health Cardiology
09.2016 - 03.2017
- Experience in rooming patients, taking vitals
- Performing multiple EKGs for the physicians
- Assisted the Nurse with prior authorizations, phlebotomy, and documentation through EMR.
Certified Medical Assistant/Phlebotomist
Midwest Urological Group
07.2015 - 09.2016
- Experienced at giving injections and changing catheters
- Assist Drs in office procedures including cystoscopy, vasectomies, pellet insertions
- Experience with refills and phone triage.
Education
Bachelor of Science - HealthCare Management
University of South Alabama
Mobile, AL12-2025
Associate's degree - Pre-Nursing
Pierce College at Fort Steilacoom
12.2021
Skills
- CPR (10 years)
- CPR certified (10 years)
- PHLEBOTOMIST (3 years)
- Patient-focused care
- Inventory Management
- Data Entry
- Appointment Setting
- Medical Transcription
- Communicating with patient families
- EKG set up and monitoring
- Direct Patient Care
- Sterilization techniques
- Injections
- Vital Signs
- Patient Care
- Medical Records
- EKG
- Scheduling
- Epic
- EMR
- Microsoft Word
- Venipuncture
- EHR
- Receptionist
- Filing
- Safe Food Handling
- Guest Engagement
- Order Management
- Supply Restocking
- Food inspection
- Effective customer upselling
- Positive and professional
- Performance Improvement
- Medical Terminology
- HIPAA Compliance
- Patient Scheduling
Certification
- Certified Phlebotomy Technician
- Food Handler Certification
- CCMA Certification
- Certified Medical Assistant
- CPR & First Aid
- Bloodborne Pathogens
Key Qualifications
- Experienced in Phlebotomy.
- Experienced in professional Patient Care.
- AAMA certified.
- CPR certified.
- Experienced scheduler including appointments surgeries advanced testing.
Accomplishments
- Overall 3.5 GPA
- Member of the Phi Theta Kappa Honor Society
References
References available upon request.
Timeline
Server
Buffalo Wild Wings Bar and Grill
08.2023 - Current
Customer Service Representative
Chipotle Mexican Grill
08.2022 - 10.2022
Nanny/Babysitter
self-employed
06.2019 - 08.2022
Shift Supervisor
Qdoba
06.2018 - 06.2019
Certified Medical Assistant/Phlebotomist
Pro Health Urology
06.2017 - 05.2018
Server
Buffalo Wild Wings
03.2017 - 07.2017
Certified Medical Assistant/Phlebotomist
Unity Point Health Cardiology
09.2016 - 03.2017
Certified Medical Assistant/Phlebotomist
Midwest Urological Group
07.2015 - 09.2016
Bachelor of Science - HealthCare Management
University of South Alabama
Associate's degree - Pre-Nursing
Pierce College at Fort Steilacoom
- Certified Phlebotomy Technician
- Food Handler Certification
- CCMA Certification
- Certified Medical Assistant
- CPR & First Aid
- Bloodborne Pathogens
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