Alyssa-Felyz Garza
Katy,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Automotive Sales Consultant/Receptionist
Affordable Auto
06.2020 - 09.2022
- Boosted customer satisfaction by providing personalized consultations and vehicle recommendations.
- Increased dealership revenue through effective negotiation and closing techniques.
- Developed strong relationships with customers for repeat business and referrals.
- Delivered exceptional customer service, addressing concerns and resolving issues promptly.
- Assisted clients in financing options, arranging test drives, and completing necessary paperwork for purchases.
- Maintained up-to-date knowledge of inventory, features, and specifications to better serve customers.
- Collaborated with management to develop sales strategies and achieve monthly targets.
- Conducted thorough needs assessments to identify customer preferences and recommend appropriate vehicles.
Restaurant Waitress
303 Pub & Grub
05.2022 - 09.2022
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Streamlined dining experience for guests by efficiently managing food orders and delivering meals promptly.
- Maximized table turnover rate with timely seating of new customers and effective coordination with the kitchen staff.
- Maintained a clean and organized dining area, ensuring a comfortable atmosphere for all patrons.
- Handled high-pressure situations gracefully, addressing customer concerns professionally and promptly.
- Collaborated closely with other team members to provide seamless service during busy shifts.
- Accurately recorded orders and relayed dietary restrictions to the kitchen staff, ensuring customer satisfaction.
- Assisted in training new waitstaff, sharing best practices for excellent service and efficiency.
- Balanced multiple responsibilities simultaneously, managing order-taking, drink refills, and general guest inquiries effectively.
Sales Associate
Bealls Dept Store
01.2016 - 12.2019
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Education
Hybrid Esthetician - Esthetics
Katy Esthetician Academy
Katy, TX10.2023
Basics -
Victoria College
Victoria, TXHigh School Diploma -
Calhoun High School
Port Lavaca, TX05.2016
Skills
- Service Quality
- Cleaning and Sanitizing
- Order Documentation
- Money Handling
- Customer Experience Management
- Cleanliness
- Positive attitude
Certification
Barbicide Certification
Licensed Esthetician - est. March 2024
Timeline
Restaurant Waitress
303 Pub & Grub
05.2022 - 09.2022
Automotive Sales Consultant/Receptionist
Affordable Auto
06.2020 - 09.2022
Sales Associate
Bealls Dept Store
01.2016 - 12.2019
Hybrid Esthetician - Esthetics
Katy Esthetician Academy
Basics -
Victoria College
High School Diploma -
Calhoun High School
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