Alyssa Fisher
Hammond,NY
Summary
Compassionate and detail-oriented professional with experience providing one-on-one client support, coordinating services, and maintaining accurate records. Skilled in transportation coordination, goal tracking, and fostering independence for individuals with diverse needs, including mental health and developmental disabilities. Holds a Bachelor’s degree in Graphic & Multimedia Design and graduate-level coursework in Clinical Mental Health Counseling, with a proven ability to build rapport, manage schedules, and navigate community resources to improve client quality of life.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Direct Support Professional (Support Worker)
Resource Center for Independent Living
05.2025 - Current
- Provide one-on-one community habilitation support for a 65-year-old individual with mild intellectual disabilities and paranoid schizophrenia, promoting independence and social engagement.
- Support client in pursuing personal interests, advocating for himself, and engaging in community events to enhance quality of life.
- Maintain accurate digital records of completed goals, mileage, and receipts for reimbursement and compliance with program requirements.
- Provide transportation using personal vehicle, ensuring safe travel to and from activities, appointments, and community resources.
- Assist client in planning and engaging in community activities, including grocery shopping, farmer’s markets, movies, state parks, and hobby-related outings, by offering suggestions and coordinating arrangements.
- Monitor and support independent living activities such as ordering food, making purchases, and navigating stores, remaining available for assistance when requested.
Non-Emergency Medical Transportation (NEMT) Driver
Fish-Med Transport, LLC
12.2021 - 04.2025
- Safely transported Medicaid patients to medical appointments, surgeries, therapy sessions, and other healthcare-related visits using company vehicle.
- Maintained detailed trip logs, including client information, destinations, mileage, PA numbers, Medicaid numbers, and invoice details.
- Processed billing, recorded expenses, and managed documentation for tax reporting and MAS payment submissions.
- Assisted with scheduling and coordinated pick-up/drop-off times, ensuring timely and professional service.
Education
No Degree - Clinical Mental Health Counseling
State University of New York At Fredonia
Fredonia, NYBachelor of Science - Graphic And Multimedia Design
The State University of New York At Canton
Canton, NY05-2023
High School Diploma -
Hammond Central School
Hammond, NY06-2019
Skills
- Coordinating schedules and appointments
- Goal tracking and progress documentation
- Graphic design and multimedia communication skills
- Knowledge of trauma-informed care practices
- One-on-one client support and engagement
- Proficient in Adobe Creative Suite (Photoshop, Illustrator, InDesign)
- Record-keeping for reimbursements and billing
- Strong interpersonal and rapport-building skills
- Supporting independent living skills
- Time management and organizational abilities
- Transportation coordination and mileage logging
- Understanding of mental health conditions and interventions
Certification
- OPWDD Fire Safety (3 hrs)
- OPWDD Choking and Aspiration Prevention (15 mins)
- NYS Mandated Sexual Harassment Prevention Training (40 mins)
- NYS Mandated Reporter Training (2 hrs)
- CPR & First Aid Certification — Previously certified; renewal planned
Languages
English
Native or Bilingual
Timeline
Direct Support Professional (Support Worker)
Resource Center for Independent Living
05.2025 - Current
Non-Emergency Medical Transportation (NEMT) Driver
Fish-Med Transport, LLC
12.2021 - 04.2025
No Degree - Clinical Mental Health Counseling
State University of New York At Fredonia
Bachelor of Science - Graphic And Multimedia Design
The State University of New York At Canton
High School Diploma -
Hammond Central School
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