Alyssa Foltz
Erie
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Substitute
Erie Schools
11.2023 - Current
- Substitute as needed as a paraprofessional, teacher or school nurse
Substitute School Nurse
Prophetstown Schools
01.2023 - 05.2023
- Act as school nurse when needed
- Perform first aid to students and staff
- Administer medications to students
PRN RN
Resthave Care & Rehabilitation
08.2022 - 01.2023
- Consult and coordinate with health care team members to assess, plan, implement and evaluate patient care plans
- Prepare, administer and record prescribed medications.
- Report adverse reactions to medications or treatments in accordance with the policy regarding the administration of medications by a licensed registered nurse
- Record patients' medical information and vital signs
- Assess the patients' ability to do routine daily tasks
- Recognize and manage geriatric syndromes common to older adults
- Prepare equipment and aid physician during examination and treatment of patient
- Facilitate older adults' active participation in all aspects of their own health care
Business Assistant/Marketing Director
Cornerstone Family Dentistry
07.2015 - 10.2017
- Establish staff schedules
- Greet and assists patients in person and via telephone
- Assure effective patient care
- Manage all social media accounts for the office
- Advertises the business online
- Create flyers, posters, handouts for marketing purposes
- Write dental blogs for the business website
- Schedule meetings for the doctors
- Collect and records payments from patients
- Explain financial obligations and payment options
- Process insurance submissions and pre-authorizations
- Schedule appointments to maximize the provider's schedule
- Confirm patient appointments
Appointment Coordinator
Clinton Family Dental
11.2013 - 07.2015
- Promoted to Office Manager
- Establish staff schedules
- Greet and assists patients in person and via the telephone
- Assure effective patient care
- Verify all timesheets for employees bi-weekly
- Collect and record payments from patients
- Explain financial obligations and payment options
- Process insurance submissions and pre-authorizations
- Manage delinquent patient accounts and follows up on patient complaints
- Verify and processes daily bank deposits
- Verify month-end (provider charges and hours)
- Review schedules for productivity on a daily and weekly basis
- Ensure all provider charges are posted correctly
- Schedule appointments to maximize the provider's schedule
- Confirm patient appointments
- Troubleshoot, installs and follows up on technology issues
- Time clock management - clear flags and adjust hours
Dental Assistant
Wachtel DDS
08.2011 - 11.2013
- Work with patients to make them comfortable in the dental chair and to prepare them for treatments and procedures
- Sterilize dental instruments
- Prepare the work area for patient treatment by setting out instruments and materials
- Help dentists by handing them instruments during procedures
- Keep patients' mouths dry by using suction hoses or other equipment
- Take impressions of patient's mouths
- Fabricate temporary and permanent crowns
- Take/Process x rays and do lab tasks under the direction of a dentist
- Keep records of dental treatments
- Schedule patient appointments
- Work with patients on billing and payment
Clerical Worker and Credit Specialist/Customer Service Representative
DM Services (Call Center)
01.2007 - 05.2012
- Responsible for printing checks and printing, faxing, and copying other various paperwork
- Accurately organize and distribute paperwork
- Effectively sort and file mail
- Revise information for credit bureau reports
- Verify bankruptcy information with attorney via phone
- Accurately type and review letters to send to buyers, firms and agencies
- Code customer accounts with important information
- Complete all assigned duties via computer
- Answer customer inquiries and concerns pertaining to orders, account information and credit status
Education
Pre-Nursing -
Scott Community College
Bettendorf, IABiology Coursework -
Western Illinois University
Macomb, ILAssociate of Applied Science - Nursing
Scott Community College
Bettendorf, IA2022
High School Diploma -
Fulton High School
Fulton, IL2008
Skills
- 10 years of healthcare experience (Dental and Nursing)
- 10 years in customer service
- 5 years of call-center experience
- Treatment Planning
- Electronic Health Records
- Medical Terminology
- Patient Services
- Patient Scheduling
- Electronic Charting
- Telephone Etiquette
- Data Entry
Accomplishments
- Graduated with High Honors (4.0 GPA)
- Was a member of Phi Theta Kappa Honor Society
Recognition Achievements
Phi Theta Kappa Honor Society, Graduated with High Honors (4.0 GPA), President’s List, Associates in Nursing, CPR certified, Dental Assisting Certificate, Registered Nurse (Illinois), Registered Nurse (Iowa)
References
Available upon request
Certification
- Licensed RN - Iowa
- Licensed RN - Illinois
- First Aid/CPR Certified
Timeline
Substitute
Erie Schools
11.2023 - Current
Substitute School Nurse
Prophetstown Schools
01.2023 - 05.2023
PRN RN
Resthave Care & Rehabilitation
08.2022 - 01.2023
Business Assistant/Marketing Director
Cornerstone Family Dentistry
07.2015 - 10.2017
Appointment Coordinator
Clinton Family Dental
11.2013 - 07.2015
Dental Assistant
Wachtel DDS
08.2011 - 11.2013
Clerical Worker and Credit Specialist/Customer Service Representative
DM Services (Call Center)
01.2007 - 05.2012
Pre-Nursing -
Scott Community College
Biology Coursework -
Western Illinois University
Associate of Applied Science - Nursing
Scott Community College
High School Diploma -
Fulton High School