Alyssa Fragoso
Lynwood,CA
Summary
Detail oriented with great level experience in the full spectrum of customer service. Positive and professional character with efficient results when tasks are requested. Collaborative team player with ownership mentality and a track record of delivering the highest quality of service and solutions to resolve challenges, propel growth and strive in any difficult assignment. Positive mindset and always looking for ways to continue improving the workplace.
Overview
4
4
years of professional experience
Work History
Receiving Clerk
LA Food Bank
08.2025 - 11.2025
- Regularly reviewed invoices and double-checked orders.
- Unloaded pallets and deliveries and organized products in warehouse.
- Compared shipping orders and invoices against contents received to verify accuracy.
- Trained new staff on receiving procedures, safety protocols, and best practices for handling merchandise.
- Maintained tidy, organized and safe work area to comply with cleanliness standards.
- Maintained accurate inventory records through diligent data entry, updating, and filing.
- Maintained accurate computer records of materials weights, bill amounts, and identified variances.
- Verified orders by comparing names and quantity of items packaged with shipping documents.
Customer Service Cashier
Chick Fil A
11.2024 - 08.2025
- Food handlers card certification
- Customer service
- Handling food and orders day to day Basis
- Dedicated to ensuring customer satisfaction by remaining accessible and friendly.
- Money handling
- Resolved customer inquiries and complaints, ensuring high satisfaction levels.
Lead Server/Cashier
Jim’s Burgers
01.2024 - 05.2024
- Dedicated to ensuring customer satisfaction by remaining accessible and friendly.
- Exceptional interpersonal and team building skills with an aptitude for building rapport with a diverse range of customers, managers, and colleagues; talent for quickly resolving issues prior to escalation.
- Thorough knowledge of menu offerings, including gourmet food.
Cashier
Subway
07.2023 - 11.2023
- Skilled at anticipating, identifying, and fulfilling guest needs and clarifying special orders.
- Success multitasking while remaining professional and courteous in fast-paced environments.
- Ensure 100% of orders to go are accurate by labeling and sealing, cross checking receipt and tags on bags.
Material Handler
Panasonic
02.2022 - 07.2022
- Package handling while maintaining organization and multitasking.
- Handling heavy equipment while remaining.
- Prepping Panasonic batteries and ensuring to use proper equipment to ensure my safety.
Education
High School Diploma -
Poly High School
RiversideSkills
- Efficient in the following:
- Bilingual
- English & Spanish
- Customer Service, Clerical, Data Entry, Receptionist
- Microsoft Office Suite, Google Docs
- Warehouse organization
- Material handling
- Invoice verification
Timeline
Receiving Clerk
LA Food Bank
08.2025 - 11.2025
Customer Service Cashier
Chick Fil A
11.2024 - 08.2025
Lead Server/Cashier
Jim’s Burgers
01.2024 - 05.2024
Cashier
Subway
07.2023 - 11.2023
Material Handler
Panasonic
02.2022 - 07.2022
High School Diploma -
Poly High School