Jennifer Holland

Essentra

10.2017 - 08.2024

Maintained tidy, organized and safe work area to comply with cleanliness standards.
Regularly reviewed invoices and double-checked orders.
Unloaded pallets and deliveries and organized products in warehouse.
Reduced errors and discrepancies by meticulously verifying shipment contents against purchase orders and invoices. I am very detail minded and have great organizational skills and great people skills.
Assisted in inventory control efforts by participating in routine cycle counts, ensuring accurate stock levels at all times.
Improved supplier relations by communicating professionally with vendors about order discrepancies and required adjustments.
Maintained accurate computer records of materials weights, bill amounts, and identified variances.
Monitored and managed stock levels of goods to verify availability of products.
Increased warehouse productivity by training new staff members on Receiving Clerk duties and best practices.

West Chevron

03.2012 - 01.2015

Worked with chef to prepare daily food specials and other supplies.
Followed recipes closely for consistent taste, quality and presentation.
Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
Prepared food orders to support waitstaff and other team members.
Removed expired food and beverages from storage and reviewed inventory for upcoming expirations dates.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Placed orders to restock items before supplies ran out. I pay very close attention to detail. I am very work minded when I am on the job. Good people skills .

Harps Food Stores

07.2008 - 06.2010

Resolved customer service issues using company processes and policies and provided updates to customers.
Enhanced customer satisfaction by resolving complex issues and providing timely solutions.
Trained, oversaw, and mentored new team members to strengthen performance and job expertise.
Handled escalated customer complaints professionally, ensuring prompt resolution and follow-up actions were taken as necessary.
Supervised day-to-day customer service operations to provide staff with guidance and drive productivity.
Exceeded performance goals consistently through effective communication and problem-solving skills.
Stepped up to assist customer service manager with complaints and issues during times of department short staffing.
Greeted customers and listened closely to problems described to determine solutions.
Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
Cross-trained and provided backup support for organizational leadership.
Delivered prompt service to prioritize customer needs. I work well with others ,and am a fast learner. My people skills make it easy to communicate with other team members. I work at a fast pace, but in a very efficient way.

Summary