Alyssa French
Brooklyn,CT
Summary
Highly organized Transportation Clerk with experience in customer service, shipping documentation and freight management. Demonstrates strong multitasking abilities, adept at managing multiple tasks simultaneously while maintaining accuracy. Notable strengths include problem-solving skills, ability to adapt to changing priorities and effective communication skills that contribute to improved team productivity and customer satisfaction.
Overview
10
10
years of professional experience
Work History
Transportation Clerk
Lowe's
Plainfield, CT
08.2023 - Current
- Provided assistance in resolving discrepancies between invoices, purchase orders, packing slips, bills of lading.
- Maintained records of all shipments, including type, weight, and destination.
- Ensured compliance with company policies and procedures related to transportation.
- Developed and maintained relationships with carriers, vendors, customers, and other stakeholders involved in logistics operations.
- Scheduled pick-up and delivery times with freight forwarders and carriers according to customer requirements.
- Prepared documents such as manifests, bills of lading, certificates of origin, customs declarations forms and other paperwork necessary for shipment processing.
- Managed data entry into transportation software system regarding order status changes and shipment updates.
- Utilized problem-solving skills to resolve any issues that arose during transit.
- Analyzed current processes for efficiency improvements within the department.
- Delivered exceptional service to every customer through active engagement, effective listening and well-developed interpersonal skills.
- Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
- Provided clients with assistance in preparing required travel documents and forms.
- Transmitted information or documents to customers through email, mailings or facsimile machine.
Warehouse Forklift and Yard Truck Operator
Lowe's
Plainfield, CT
01.2023 - Current
Warehouse Maintenance
Lowe's
Minersville, PA
01.2020 - 01.2023
- Ordered replacement parts when needed for repair or maintenance activities.
- Managed the selection, installation, testing, maintenance and repair of equipment used in the warehouse operations area.
- Performed regular maintenance on warehouse equipment such as conveyors, pallet jacks.
- Conducted regular maintenance on core services as needed.
- Performed preventative maintenance and repairs on a variety of equipment, including pumps, motors, valves, and other components.
- Performed regular maintenance checks on warehouse equipment such as forklifts, pallet jacks, conveyors.
Warehouse Forklift Operator
Lowe's
Minersville, PA
09.2014 - 01.2020
- Ensured all safety protocols were followed while operating the forklift.
- Followed standard operating procedures to safely stack and store materials in the warehouse.
- Processed orders by picking products from shelves within the warehouse.
- Cleaned up spills or debris in work areas immediately following an incident.
- Provided assistance in training new employees on proper operation of forklifts and other material handling equipment.
- Collaborated with team members to complete tasks efficiently and accurately.
Education
Bachelor of Science - Anthropology
Indiana University of Pennsylvania
Indiana, PA05-2014
Skills
- Skilled in Microsoft Office Tools
- Effective Issue Resolution
- Research
- Customer Satisfaction
- Task Prioritization
- Effective Time Management
- Strong Verbal Skills
- Positive Attitude
Affiliations
- Gardening
- Homestead management
References
References available upon request.
Timeline
Transportation Clerk
Lowe's
08.2023 - Current
Warehouse Forklift and Yard Truck Operator
Lowe's
01.2023 - Current
Warehouse Maintenance
Lowe's
01.2020 - 01.2023
Warehouse Forklift Operator
Lowe's
09.2014 - 01.2020
Bachelor of Science - Anthropology
Indiana University of Pennsylvania