Alyssa Friedman
RUFFIN,SC
Summary
Dynamic and dependable professional with a strong background in customer service at Starbucks. Proven ability to enhance customer satisfaction through effective problem-solving and teamwork. Skilled in multitasking and maintaining high standards under pressure, while fostering a positive atmosphere. Committed to excellence and continuous improvement in all endeavors.
Overview
4
4
years of professional experience
Work History
Airman First Class
Air Force National Guard
09.2025 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
Shift Supervisor
Starbucks
05.2023 - Current
- Supervised daily operations, ensuring high standards of customer service and product quality.
- Trained and mentored new baristas, fostering a collaborative team environment.
- Managed inventory levels, placing timely orders to maintain stock availability.
- Implemented efficient workflow processes, reducing wait times during peak hours.
- Resolved customer complaints promptly, enhancing overall satisfaction and loyalty.
- Ensured compliance with health and safety regulations, maintaining a clean and safe workspace.
- Fostered a positive work atmosphere with clear communication, teamwork, and proactive problem-solving strategies.
- Built strong relationships with regular customers through attentive service, remembering preferences, and engaging in friendly conversation when appropriate.
- Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
- Maintained accurate financial records with diligent cash management practices to minimize discrepancies during shift changes.
Movie Theater Attendant
Ivanhoe Family Cinema
04.2022 - 12.2024
- Assisted patrons with ticket purchases and seating arrangements.
- Maintained cleanliness and organization of theaters between showings.
- Provided excellent customer service by addressing inquiries and resolving issues.
- Monitored and restocked concession stand supplies to ensure availability.
- Operated cash register efficiently during peak hours to expedite transactions.
- Collaborated with team members to facilitate smooth movie screenings.
- Maintained lobby, hallway, and auditorium cleanliness using various sanitation practices.
- Managed cash transactions accurately while adhering to all financial policies, ensuring proper handling of funds and minimal discrepancies.
Education
Bachelor of Science - Neuroscience
University of South Carolina
Columbia, South Carolina, SC05-2029
High School Diploma -
Colleton County High School
Walterboro, SC06-2024
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Dependable and responsible
- Multitasking Abilities
- Excellent communication
- Critical thinking
- Calm under pressure
- Active listening
Accomplishments
MVP for Colleton County Girl's Tennis Team - April 2024
Top Graduate at Sheppard AFB, Texas, during Technical Training - Nov. 2025
Weapons Warrior at Sheppard AFB, Texas during Technical Training -Nov. 2025
AETC Commander's Award at Sheppard AFB, Texas during Technical Training - Nov. 2025
Timeline
Airman First Class
Air Force National Guard
09.2025 - Current
Shift Supervisor
Starbucks
05.2023 - Current
Movie Theater Attendant
Ivanhoe Family Cinema
04.2022 - 12.2024
Bachelor of Science - Neuroscience
University of South Carolina
High School Diploma -
Colleton County High School