Summary
Overview
Work History
Education
Skills
Timeline
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ERIC SANTIAGO

BRONX,NY

Summary

Proven leader and effective communicator, adept in critical thinking and problem-solving, honed through experiences with the NYPD and Air Force National Guard. Excelled in high-pressure environments, demonstrating exceptional teamwork and collaboration. Skilled in utilizing advanced technology and fostering community trust, significantly enhancing operational efficiency and public safety. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

8
8
years of professional experience

Work History

Airman First Class

Air Force National Guard
05.2023 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Deploys, installs, maintains, and repairs fixed or mobile air traffic control, weather, ground aircraft control and early warning radar systems, related radar operator training devices, aircraft identification equipment, remoting systems, video mappers, computerized processors, meteorological, navigation and air traffic control ground-to-air radio systems.

Police Officer

NYPD
01.2018 - Current
  • Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
  • Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
  • Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
  • Handled domestic disputes tactfully, de-escalating tensions while providing appropriate support to affected individuals.
  • Maintained accurate case records and documentation, ensuring proper evidence handling and information sharing among relevant parties.

Police Cadet

NYPD
06.2016 - 01.2018
  • Filed records and provided recordkeeping duties.
  • Operated communication systems to gather, process and share information.
  • Followed protocols and procedures to perform tasks quickly and minimize mistakes.
  • Promoted positive relationships between the police force and the community by addressing citizen concerns through open dialogue and conflict resolution techniques.

Education

Bachelor of Arts - Accounting

Lehman College of The City University of New York
The Bronx, NY
06.2017

Skills

  • Friendly, Positive Attitude
  • Teamwork and Collaboration
  • Problem-Solving
  • Verbal Communication
  • Multitasking Abilities
  • Critical Thinking

Timeline

Airman First Class

Air Force National Guard
05.2023 - Current

Police Officer

NYPD
01.2018 - Current

Police Cadet

NYPD
06.2016 - 01.2018

Bachelor of Arts - Accounting

Lehman College of The City University of New York

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ERIC SANTIAGO