Alyssa Garcia
Relationship Banker
Las Vegas,NV
Summary
Results-driven candidate with successful track record of providing administrative support in busy office environments. Adept at handling multiple projects and prioritizing tasks. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
1
1
Certificate
Work History
Notary Signing Agent
Self Employed Services
03.2023 - Current
- Followed proper protocol when notarizing documents, verifying signatures and dates for compliance.
- Administered oath to document signers to obtain affirmation of truth.
- Checked documents and identifying credentials for all parties.
- Examined documents for accuracy, completion and compliance before notarizing.
- Checked client identification to maintain compliance with state legal requirements.
- Worked with team to prepare commitment and pre-approval letters.
- Interviewed borrowers and took loan applications.
- Developed and maintained relationships with customers, lenders and other third parties.
- Supported Loan Officers with new and past clients' needs to lock loans and increase monthly production.
- Reviewed income documents from clients and assessed suitable solutions.
- Processed loan applications and monitored progress from start to finish.
Esthetician
Self Employed Services
01.2021 - Current
- Fostered friendly, warm, and exceptional customer experience.
- Sterilized equipment for patient treatments.
- Recommended retail products for at-home use.
- Developed customized facial treatments for individual clients to address specific skin care needs.
- Analyzed skin condition and made appropriate product recommendations.
- Kept workspace clean, organized and well-stocked for upcoming appointments.
- Worked with high attention to detail to complete precise, long-lasting lash looks.
- Followed strict safety standards to protect clients from injury or infection.
- Consulted with clients to understand desired look and discuss available lash options.
- Followed correct processes to apply lash extensions to clients' natural lashes.
- Utilized exceptional customer service skills throughout lash consultations and services.
- Educated clients on how to clean and maintain lash extensions.
- Taught clients how best to care for lash extensions and prevent problems.
- Stayed current on latest and diverse types of last extensions and different application processes.
- Answered phone calls and emails to schedule client appointments.
- Developed loyal following of clients by providing high-quality services.
- Used social media platforms to promote salon and services.
- Educated patients on treatment options.
- Assessed condition of clients' skin in order to make recommendations to improve skin quality.
- Performed waxing, body wrap application, and gentle exfoliation to improve overall skin condition.
- Stocked treatment rooms with proper supplies.
- Advised clients on proper home-care regimens.
Personal Banker
Bank Of America
04.2019 - Current
- Worked closely with management to strategize sales techniques to increase branch production and customer service.
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Cross-sold bank products and services to meet customer needs and provide options.
- Promoted financial products by maintaining excellent service offering knowledge.
- Managed deposits, withdrawals and wire transfers to process smooth banking transactions for clients.
- Followed up with customers to gather feedback and provide additional assistance.
- Processed customer requests for statements, ordering additional checks, and updating customer personal information in database.
- Balanced cash drawers and vault accounts on daily basis with zero discrepancies.
- Monitored customer accounts to detect irregularities or suspicious activity.
- Verified customer identity and reviewed documentation for accuracy.
- Explained account terms and conditions to customers.
- Processed deposits, withdrawals and ACH transfers accurately.
- Answered customer questions and explained available services such as deposit accounts, bonds, and securities.
- Expanded client base by promoting new financial products.
- Established new accounts for high net worth individuals and serviced existing accounts to maximize revenue.
Education
Bachelors Degree - Accounting And Business Management
College of Southern Nevada
Las Vegas, NVHigh School Diploma - Sports Medicine
East Career Technical Academy
Las Vegas, NV05.2017
Skills
- Examine Client Skin
- Botoxosmelyan
- Monitoring
- Excellent Team Player
- Document Organization
- Wire Transfer
- Sales Transactions
- Inventory Control
- Recordkeeping Skills
- Records Management Systems
- Outbound Calls
- Document Uploading
- Mortgages and Loans
- Schedule Preparation
- Payroll Processing
- Team Management
Certification
- CNP - Certified Notary Public
- Licensed Esthetician
Languages
English
Full Professional
Spanish
Full Professional
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Notary Signing Agent
Self Employed Services
03.2023 - Current
Esthetician
Self Employed Services
01.2021 - Current
Personal Banker
Bank Of America
04.2019 - Current
Bachelors Degree - Accounting And Business Management
College of Southern Nevada
High School Diploma - Sports Medicine
East Career Technical Academy