Alyssa Garza

Preform Adult and Neonatal Venipunctures, including NICU and Nursery. Responsible for respond to Codes such as Code Blues, Raid Reponses, etc. Serves patients by identifying the best method for retrieving blood samples and other specimens. unit personnel. Verifies patient identification and explains sampling procedures to patients. Obtains blood specimens by performing venipunctures and finger sticks. Maintains safe, secure, and healthy work environment by following standards and procedures and complying with legal regulations. Maintains an organized and clean workspace.

2 years for childcare experience for all age groups from 2 months to 5 years old. Gave one-on-one attention to children while maintaining overall focus on entire group. Sanitized toys and play equipment each day to maintain safety and cleanliness. Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors. Worked with teaching staff to evaluate individual progress and recommend appropriate learning plans. Assisted and supervised ten children through entire school day. Helped new preschool children get used to classes by giving one-on-one support. Developed and implemented behavior management plans. Collaborated with teachers, parents and administrators to facilitate positive outcomes for students. Established positive communication with parents in daily conversation and formal conferences. Maintained organized, fun and interactive classroom to help children feel safe. Protected children in-class, at recess and off-site with observational skills and positive reinforcement for good behavior. Guided students to develop social, emotional and physical skills. Monitored classroom to verify safe and secure environment. Established positive relationships with students and families. Created safe and nurturing learning environment for preschoolers.

100+ Clinical Hours Experience at Corpus Christi Medical Center Doctors Regional and Bay Area with Shahla and other phlebotomist. Performed 100+ successful Venipuncture Logged samples correctly Conducted glucose tolerance test to determine actual values Gained essential knowledge of phlebotomy Order of draw Collection equipment assembly Positively identify patient and specimen Specimen labeling Proper Isolation procedure Completed proper sanitation and cleaning of equipment and work areas between patients. Labeled transfer tubes and followed exact directions for handling and storing specimens for transport. Used personal protective equipment correctly to protect coworkers and patients. Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie. Participated in continuing education programs to stay up to date on new technologies and procedures.

Customer Service Helped customers complete purchases, locate items, and join reward programs. Greeted customers and helped with product questions, selections, and purchases. Answered questions about store policies and addressed customer concerns. Stocked merchandise, clearly labeling items, and arranging according to size or color. Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products. Offered each customer top-notch, personal service to boost sales and customer satisfaction. Trained and supervised new employees to use selling strategies and apply best practices. Built customer loyalty and retention by delivering excellent shopping experiences. Developed strong rapport with customers and created positive impression of business.

Customer Service Process medical supply order Monitored and updated filing systems to meet organization standards. Created, implemented and monitored filing systems for easy retrieval of records. Assisted with data entry and administrative support tasks to help meet team goals. Maintained organized filing system to facilitate easy retrieval of documents. Retrieved file information and made copies for authorized users. Classified files based on source, type or other details. Added and updated records with current materials. Cleaned up files regularly by removing outdated information for archival or disposal. Created and printed labels for well-organized filing. Created reports, correspondence and spreadsheets with Microsoft Office programs. Schedule time and date of equipment delivery Managed weekly and monthly reports Handle referrals Obtain authorization Data Input Greeted customers entering the store to ascertain what each customer wanted or needed. Described product to customers and accurately explained details and care of medical equipment. Answered an average of 50/plus] calls per day by addressing customer inquiries, solve problems and provided medical equipment. Directed calls to appropriate individuals and departments Learned, referenced and applied product knowledge information.