ALYSSA GILLIAND
Pearland
Summary
Professional with comprehensive experience in front office operations, adept at managing high-volume environments with efficiency and poise. Known for strong communication skills, organizational abilities, and keen attention to detail. Collaborative team player focused on achieving results and adapting to changing needs seamlessly. Proficient in scheduling, customer service, and administrative support, ensuring smooth daily operations.
Overview
8
8
years of professional experience
Work History
Receptionist
Salon
11.2022 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone, scheduled appointments, and managed walk-ins.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Prioritized tasks to meet deadlines.
Teacher's Assistant
Kiddie Academy
06.2021 - 11.2022
- Kept classrooms clean, neat and properly sanitized for student health and classroom efficiency
- Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher
- Partnered with teacher to plan and implement lessons following school's curriculum, goals and objectives
Catering Manager
Chick-fil-A
10.2017 - 06.2021
- Handled catering scheduling, ordered food and planned events
- Met with clients to outline desired goals and prepared quotes for overall catering costs
- Secured new clients and accounts by analyzing and catering products to specific needs
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies
- Handled money, balanced tills, processed credit card payment batches and prepared bank deposits, maintaining accuracy
- Maintained effective supply levels by monitoring and reordering food stock and dry goods
Education
High School Diploma -
Robert Turner College And Career High School
Pearland, IX05.2019
Skills
- Ability to work with public one on one as well as group settings
- Lesson Planning and Preparation
- Organizational and Planning Skills
- Teamwork and Collaboration
- Time management
- Data inputting
- Telephone skills
- Appointment scheduling
- Ability to work under pressure with focus and patience
Timeline
Receptionist
Salon
11.2022 - Current
Teacher's Assistant
Kiddie Academy
06.2021 - 11.2022
Catering Manager
Chick-fil-A
10.2017 - 06.2021
High School Diploma -
Robert Turner College And Career High School
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