Kelsey Vanhoose

• Served as friendly and helpful first point of contact.

• Answered phone calls and responded to inquiries, providing accurate information and resolving issues

• Managed patient check-ins and registrations, ensuring accurate data entry.

• Performed variety of administrative duties, including taking and delivering messages, making copies, and faxing documents. • Verified insurance and personal information on patient accounts • Handled sensitive patient information with confidentiality and discretion

• Demonstrated ability to accurately enter patient data into (eMAR)

• Operated cash register for cash, check and credit card transactions.

• Helped customers complete purchases, locate items and resolve any concerns.

• Restocked and organized merchandise in front lanes

Kept work areas clean, organized and safe to promote efficiency and team safety.

• Learned all required tasks quickly to maximize performance.

• Worked different stations to provide optimal coverage and meet production goals.

• Continuously