Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Melinda Anderson

Grand Junction,IA

Summary

Dynamic professional with a proven track record at Casey's General Store, adept in inventory management and customer service. Excels in fostering team collaboration and enhancing customer satisfaction through effective leadership and problem-solving skills. Demonstrated ability to streamline operations and boost efficiency while maintaining a friendly, positive attitude.

Professional with solid background in management and operations, ready to excel in leadership. Known for strong team collaboration, adaptability, and achieving tangible results. Skilled in strategic planning, staff development, and operational efficiency. Trusted for reliability and effective problem-solving in dynamic environments.

Overview

2025
2025
years of professional experience
1
1
Certification

Work History

Receptionist

Farm Bureau
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Had my insurance license, helped with insurance quotes, etc.

Store Manager

Casey's General Store
05.2024 - 12.2024
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Completed point of sale opening and closing procedures.
  • Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
  • Rotated merchandise and displays to feature new products and promotions.
  • Approved regular payroll submissions for employees.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.

Assistant Store Manager

Casey's General Store
03.2024 - 05.2024
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.

Kitchen Manager

Casey's General Store
12.2022 - 03.2024
  • Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
  • Scheduled and received food and beverage deliveries, adhering to food cost and budget.
  • Checked and tested foods to verify quality and temperature.
  • Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.

Team Member

Casey's General Store
08.2021 - 12.2022
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.

Education

Bachelor of Arts - Human Services, Sociology

Buena Vista University
Remote

Skills

  • Organization skills
  • Time management
  • Telephone skills
  • Data entry
  • Verbal and written communication
  • Customer/Client relations
  • Customer and client relations
  • Appointment scheduling
  • Scheduling
  • Scheduling appointments
  • Data inputting
  • Office administration
  • File management
  • Administrative support
  • Schedule management
  • Mail handling
  • Multi-line telephone operation
  • Document management
  • Clerical support
  • Professional demeanor
  • Documentation and reporting
  • Service-oriented mindset
  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Attention to detail
  • Flexible and adaptable
  • Dependable and responsible
  • Multitasking
  • Inventory management
  • Food safety
  • Multitasking and organization
  • Customer relations
  • Customer service management
  • Team leadership
  • Friendly and positive
  • Shift scheduling
  • Retail inventory management
  • Cash management
  • Employee training
  • Inventory control
  • Recruitment and hiring

Certification

Serve Safe Certified

Timeline

Store Manager

Casey's General Store
05.2024 - 12.2024

Assistant Store Manager

Casey's General Store
03.2024 - 05.2024

Kitchen Manager

Casey's General Store
12.2022 - 03.2024

Team Member

Casey's General Store
08.2021 - 12.2022

Receptionist

Farm Bureau

Bachelor of Arts - Human Services, Sociology

Buena Vista University

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Melinda Anderson