Alyssa Glassey
Greeley,CO
Summary
Motivated individual with business acumen and willingness to take on challenging roles. Tech-savvy and quick to learn, with technical know-how, social media expertise, and sales abilities to support and drive substantial growth. Proven ability to adapt in high-pressure situations while effectively collaborating with teams. Fluent in American Sign Language, ensuring inclusive communication, and exceptional support for diverse clientele.
Overview
10
10
years of professional experience
Work History
Lot Officer
UNCO Parking Services
Greeley, CO
01.2023 - 12.2025
- Customer services and public interaction.
- Conflict resolution and policy enforcement.
- Ticketing and citation management.
- Problem solving in high stress situations.
- Team collaboration with campus departments.
- Interpreting for the Deaf customers.
- Assisted students, faculty, and visitors with parking questions, permits, and campus navigation while maintaining professionalism.
- Trained new employees on parking policies and operational procedures.
- Ability to lift heavy objects and perform manual labor
- Stamina for long shifts on feet
- Pride in clean, well maintained spaces
Front Desk Receptionist
UNCO Campus Recreation
Greeley, CO
01.2024 - 01.2025
- Data entry and record keeping.
- Cash handling and point of sale transactions.
- Event and facility coordination support.
- Front desk operations and customer service.
- Scheduling and membership services.
- Microsoft office and Canva for documents/flyers.
Club/Intramural Sports Supervisor
UNCO Campus Recreations
Greeley, CO
01.2022 - 01.2025
- Leadership and staff supervision.
- Event and game day operations.
- Strong communication with co-workers and the players.
- Safety awareness and risk management.
- Team building and collaboration.
- Decision making under pressure.
- De-escalating high stress situations.
Manager
Ellis Movie Theater
01.2016 - 01.2023
- Cash handling and point of sale systems.
- Time management and multitasking.
- Team collaborations in fast paced environments.
- Supervised daily operations of the movie theater, ensuring smooth customer experiences.
- Trained new employees on customer service standards and operational procedures.
- Oversaw inventory management, maintaining stock levels for concessions and supplies.
- Implemented safety protocols, ensuring compliance with health regulations in the theater.
- Resolved customer inquiries and complaints, promoting a positive environment for guests.
- Collaborated with marketing teams to promote upcoming films and special events effectively.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Education
Bachelors - Communications
University of Northern Colorado
Greeley, CO05.2025
Skills
- Multilingual: American Sign Language
- Effective communication
- Adaptability and flexibility
- Organizational skills
- Team collaboration
- Emergency and non-emergency response
- Conflict resolutions
- Customer service
- Front desk operations
- Multitasking
- Event coordination
- Handling money
- Budget tracking
- Microsoft Office
- Canva
Involvement
UNCO President of the American Sign Language Club
- Elected to lead and organize weekly meetings, cultural events, and community outreach.
- Recognized for strengthening campus awareness of Deaf culture and building membership engagement.
- Acknowledgment of peers and faculty for effective leadership, event planning, and advocacy within student organizations.
UNCO President of the Women’s Volleyball Club
- Represented UNC in competitive league play.
- Contributed to team success through strong communication, teamwork, and sportsmanship.
- Recognized for commitment, reliability, and teamwork during practices, travel, and tournaments.
References
References available upon request.
Timeline
Front Desk Receptionist
UNCO Campus Recreation
01.2024 - 01.2025
Lot Officer
UNCO Parking Services
01.2023 - 12.2025
Club/Intramural Sports Supervisor
UNCO Campus Recreations
01.2022 - 01.2025
Manager
Ellis Movie Theater
01.2016 - 01.2023
Bachelors - Communications
University of Northern Colorado