Alyssa Gleason

• Manage accurate records of employee time off, leave balances, and attendance for precise pay calculation.
• Achieved significant time savings in payroll processing by automating routine tasks and focusing on strategic improvements.
• Handle complex payroll situations such as back-pay calculations, garnishments, and overtime payments with accuracy and professionalism.
• Produce and file Union/Non-union prevailing wage payroll for employees.
• Submit certified payroll to and track subcontractor certified payroll.
• Manage payroll for employees in and out of state.
• Accurately track and update insurance/ HSA payments.
• Implemented a new procedure for processing insurance claims in a efficient an and manner.
• Partner with vendor to process and accurately document workers compensation claims.
• Review existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes, and talent management.
• Onboard new employees in time and payroll systems.
• Complete and properly file I-9s.
• Accurately complete unemployment forms.
• Created a Human Resources/ Payroll procedure and training material.

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• Provided overall support needed to ensure successful Human Resources Information Systems/ learning operations and report generation.
• Supported general HRIS / learning operations by maintaining employee records, system tables and code lists.
• Conducted system testing in support of system updates and new future releases.
• Ran, analyzed and distributed reports on a regular basis for management review.
• Assisted with system audits to maintain data integrity and security.
• Managed HRIS projects for successful implementation and seamless integration with existing systems.
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• Facilitated human resource programs and supports all customer service and administrative duties pertaining to HR services.
• Specialized in providing timely responses to employee questions and inquiries about employee benefits programs and human resource policies.
• Provided employees assistance with disability, health and life benefits, paid time off, and retirement plans.
• Prepared appropriate documentation and processing necessary paperwork for various HR programs.
• Maintained a high level of data accuracy in HR databases.
• Protected employee confidential information and complying with HIPPA regulations.
• Conveyed policy and procedures ensuring compliance with company guidelines to prevent risk to the bank.
• Contributed to the development of a comprehensive knowledge base for internal use.
• Managed HR email box through timely responses to employee inquires.

• Process standard teller transactions including servicing client accounts, managing safety deposit box payments, accepting loan payments, cashing checks, balancing cash drawers, handling night deposits and correcting discrepancies.
• Balance automated teller machines / teller cash dispensers often totaling more than $100,000.
• Process 25+ customer transactions per hour with extreme attention to detail.
• Redeeming U.S. Savings Bonds to the Federal Reserve as needed.
• Assisted teller lead with auditing and balancing the vault with over $50,000.
• Assumed the leadership role in absence of the teller lead and maintained the banks normal operations and procedures.