Alyssa Gomez
San Antonio,TX
Summary
Resourceful professional with extensive experience in customer service and education. Recognized for adaptability and effective communication, driving success in diverse environments while promoting student engagement and satisfaction.
Personable and energetic with passion for customer service and hospitality. Knowledge of customer service best practices, combined with skills in POS systems and inventory management. Dedicated to creating enjoyable experiences and contributing positively to team dynamics.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Lead Teacher
The Learning Experience
Southlake, TX
07.2025 - 02.2026
- Implemented classroom management strategies to foster positive learning environment.
- Established positive relationships with parents through regular communication regarding student progress, collaborating on strategies for academic success at home and school.
- Maintained patience and level-headedness in diverse situations to support student development and personal growth.
- Planned and implemented different daily activities to enhance overall development and growth of every student.
Assistant Teacher
Primrose School Of Stone Oak
San Antonio, TX
01.2025 - 05.2025
- Supported classroom management by maintaining a positive and engaging learning environment.
- Collaborated with lead teachers to assess student progress and adapt instructional strategies.
- Communicated effectively with parents regarding student behavior and academic performance.
Front Desk Receptionist
TruFit Athletic Clubs
San Antonio, TX
05.2023 - 08.2024
- Managed front desk operations to ensure seamless guest check-in and check-out processes.
- Developed and maintained positive relationships with members, fostering a welcoming environment.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Cashier
HEB Grocery Store
San Antonio, TX
08.2021 - 08.2023
- Maintained accurate cash drawers, ensuring accountability and precision.
- Trained new cashiers on operational procedures and customer service standards.
- Enhanced customer satisfaction by providing efficient and friendly service during checkout.
- Handled high volumes of transactions with accuracy, contributing to overall store sales goals.
Sales Associate
Journeys Kidz
San Antonio, TX
03.2021 - 08.2021
- Increased customer satisfaction through personalized service and product recommendations.
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Handled cash register operations accurately, ensuring efficient transaction processes.
Education
Some College (No Degree) - Early Childhood Education
Texas State University
San Marcos, TXNo Degree - Early Childhood Education
Northeast Lakeview College
Universal City, TXSkills
- Child development
- Merchandise sales
- Customer service
- Cash handling
- Strong customer service
- Leadership skills
Certification
- First Aid/CPR Certified
- Food Handler Certified
Timeline
Lead Teacher
The Learning Experience
07.2025 - 02.2026
Assistant Teacher
Primrose School Of Stone Oak
01.2025 - 05.2025
Front Desk Receptionist
TruFit Athletic Clubs
05.2023 - 08.2024
Cashier
HEB Grocery Store
08.2021 - 08.2023
Sales Associate
Journeys Kidz
03.2021 - 08.2021
Some College (No Degree) - Early Childhood Education
Texas State University
No Degree - Early Childhood Education
Northeast Lakeview College