Alyssa Gonzales
Chicago,IL
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
9
9
years of professional experience
Work History
Cleaning Manager
Helpful Hands
05.2022 - 05.2023
- Established routine inspections to monitor standards of cleanliness and developed and implemented improvement methods to meet evolving business needs.
- Maintained adequate supplies of cleaning materials and equipment and placed orders to conserve stock levels.
- Trained staff on expected standards and quality of general cleaning, health and safety requirements and equipment operation.
- Produced accurate and well planned health and safety risk assessments documenting safe work of cleaning staff.
Assistant Hub Manager
Oreilly Auto Parts
09.2017 - 04.2022
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Developed and maintained knowledgeable and productive team of employees.
- Organized records of vehicles, schedules and completed orders.
- Divided and categorized cargo received and redirected shipments in response to customer requests.
Cashier Team Lead
Menards
02.2014 - 08.2016
- Communicated with customers and team members to solve problems.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Assisted customers by answering questions and fulfilling requests.
- Processed both cash and card purchases and returns.
Education
High School Diploma -
Illinois Community College
Chicago, IL05.2023
Skills
- Commercial Cleaning
- Corrective Actions
- Productivity Performance
- Strategic Planning
Timeline
Cleaning Manager
Helpful Hands
05.2022 - 05.2023
Assistant Hub Manager
Oreilly Auto Parts
09.2017 - 04.2022
Cashier Team Lead
Menards
02.2014 - 08.2016
High School Diploma -
Illinois Community College