Alyssa Gravelle
Winona,MN
Summary
Reliable worker looking for a fast-paced environment to thrive in. Outgoing, hardworking, and eager to learn.
Overview
2
2
years of professional experience
Work History
Front Desk Supervisor
Iron Bluff Fitness
Winona, MN
10.2023 - Current
- Tracked inventory of supplies needed for the front desk area.
- Resolved conflicts between customers or staff members in a professional manner.
- Resolved customer complaints promptly and efficiently.
- Processed payments, cashiering duties and credit card transactions accurately.
- Performed administrative tasks such as filing documents, answering phone calls and emails.
Tanning Consultant
Suntan City
Winona, MN
10.2023 - Current
- Provided recommendations to customers on appropriate tanning levels for their skin type.
- Educated customers on proper use of equipment and safety procedures for tanning beds.
- Performed regular maintenance checks on all tanning equipment, including lamps, fans, and timers.
- Processed payments from customers using cash registers or POS systems.
- Assisted customers with selecting the most suitable tanning package for their needs.
Student Manager
Higbies, Smoothie Bar, C-store through Sodexo
Morris, MN
08.2022 - 10.2023
- Manage new hires and make sure they are trained properly, inventory and orders for the c-store, scheduling, customer service, and various tasks given by manager
Building Attendant
Regional Fitness Center at the University of Minnesota Morris
Morris, MN
08.2022 - 10.2023
- Open or close the building, supervise the building and make sure it is safe for customers, maintain cleanliness and upkeep of the gym, locker rooms, restrooms, weight room, and track
Education
Bachelor of Arts - Sport Management
University of Minnesota Morris
Morris01-2023
High School Diploma -
Pine River-Backus High School
06.2021
Associate's of Arts Degree with Honors Emphasis -
Central Lakes College Brainerd
05.2021
Master of Arts - Sport Management
Winona State University
Winona, MNSkills
- Ability to focus on the task at hand
- Technological savvy
- Hospitality services
- Strong leadership
- POS System Operation
- Conflict Management
- Team building and supervision
- Customer services
References
References available upon request.
Timeline
Front Desk Supervisor
Iron Bluff Fitness
10.2023 - Current
Tanning Consultant
Suntan City
10.2023 - Current
Student Manager
Higbies, Smoothie Bar, C-store through Sodexo
08.2022 - 10.2023
Building Attendant
Regional Fitness Center at the University of Minnesota Morris
08.2022 - 10.2023
Bachelor of Arts - Sport Management
University of Minnesota Morris
High School Diploma -
Pine River-Backus High School
Associate's of Arts Degree with Honors Emphasis -
Central Lakes College Brainerd
Master of Arts - Sport Management
Winona State University
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