Summary
Overview
Work History
Education
Skills
Timeline
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Alyssa Green

Summary

I am a dedicated employee with strengths in customer service, sales and promotion strategies. I am also successful in teaching junior employees how to maximize performance. I am enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. I can be known as a strong communicator and team player, eager to learn new processes to support overall organizational success.

Overview

4
4
years of professional experience

Work History

Task Associate

Ulta Beauty Inc.
06.2023 - Current
  • Organize products to keep and efficient workplaces for staff and customers.
  • Enhanced team productivity by streamlining communication and implementing efficient project management tools.
  • Assisted customers with any questions or concerns,
  • Stocked shelves with product.
  • Handled trash to keep backroom clean and in order.

Front Desk Receptionist

European Wax Center
11.2022 - 05.2023
  • Contributed to increased online reviews by consistently providing stellar customer service experiences at the front desk reception area.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Made company owned product sales to new and returning customers.
  • Taking and ensuring messages are passed to the appropriate staff member in time.

Cashier

The Home Depot Inc
06.2021 - 07.2022
  • Helped customers find specific products, answered questions and offered product advice
  • Worked closely with front-end staff to assist customers.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.

Cashier

Macy's
03.2021 - 06.2021
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Answered customer questions and provided store information.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Processed refunds and exchanges in accordance with company policy.
  • Collected payments and provided accurate change.

Stocker

Elegant Beauty Supply
06.2020 - 07.2020
  • Recovering merchandise.
  • Worked on register.
  • Interacted with guests in friendly and knowledgeable way.
  • Maintained neat, safe and orderly workspace to prevent accidents and injuries.
  • Lifted materials of varied weights on regular basis.
  • stocked shelves with new merchandise and checked for outdated or damaged items.

Education

High School Diploma -

Somerset Academy Charter High School Miramar Campus
Miramar, FL
06.2020

Skills

  • Team Leadership
  • Production Support
  • Flexible Schedule
  • POS System Operation
  • Customer Service
  • Product Recommendations
  • Cash Handling
  • Sales
  • Organization

Timeline

Task Associate

Ulta Beauty Inc.
06.2023 - Current

Front Desk Receptionist

European Wax Center
11.2022 - 05.2023

Cashier

The Home Depot Inc
06.2021 - 07.2022

Cashier

Macy's
03.2021 - 06.2021

Stocker

Elegant Beauty Supply
06.2020 - 07.2020

High School Diploma -

Somerset Academy Charter High School Miramar Campus

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Alyssa Green