Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alyssa Gregor

Stevens Point,WI

Summary

Skilled Patient Registration Representative with expertise in patient confidentiality, data entry, and customer service. Proven ability to streamline processes and enhance patient experiences.

Overview

7
7
years of professional experience

Work History

Patient Registration Representative

Aspirus Health
Stevens Point, WI
01.2025 - Current
  • Processed patient registrations efficiently, ensuring accurate data entry and compliance with privacy regulations.
  • Coordinated insurance verification procedures to minimize billing discrepancies and enhance patient experience.
  • Assisted patients with inquiries, providing clear information regarding registration processes and required documentation.
  • Collaborated with healthcare staff to streamline appointment scheduling, improving overall workflow efficiency.
  • Trained new team members on registration protocols and software systems, fostering a supportive learning environment.
  • Maintained confidentiality of sensitive patient information while adhering to HIPAA guidelines during all interactions.
  • Verified insurance coverage to confirm patient coverage for necessary medical services.
  • Gathered demographic and insurance information to register patients for medical appointments.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.

Department Lead

Metro Market
Plover, WI
11.2022 - 01.2025
  • Mentored team members, fostering skill development and enhancing overall performance.
  • Oversaw daily operations, ensuring adherence to company standards and policies.
  • Oversaw efficient inventory stocking and supply rotation.
  • Set up displays and trained employees on current promotions.
  • Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.

Substitute Teacher

Muskego Norway School District
Muskego, WI
10.2022 - 03.2023
  • Collaborated with permanent staff to ensure continuity of education during teacher absences.
  • Monitored student progress and provided feedback to support academic growth and development.
  • Developed rapport with students, enhancing trust and encouraging participation in classroom activities.
  • Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
  • Upheld classroom routines to support student environments and maintain consistent schedules.
  • Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.

Lead Seasonal Employee

Waukesha County Parks And Land Use
Waukesha, WI
05.2019 - 08.2021
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness, and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Learned and adapted quickly to new technology and software applications.

Education

Certificate - Certified Billing And Coding Specialist

Penn Foster Career School
Scranton, PA
11-2025

Bachelor of Science - Communication Sciences And Disorders

University of Wisconsin, Stevens Point
Stevens Point, WI
05-2022

Skills

  • Insurance verification
  • Payment collection
  • Patient confidentiality
  • Patient relations
  • Professionalism and ethics
  • Medical terminology
  • Data entry proficiency
  • Time management
  • Collaboration and teamwork
  • Customer service

Timeline

Patient Registration Representative

Aspirus Health
01.2025 - Current

Department Lead

Metro Market
11.2022 - 01.2025

Substitute Teacher

Muskego Norway School District
10.2022 - 03.2023

Lead Seasonal Employee

Waukesha County Parks And Land Use
05.2019 - 08.2021

Certificate - Certified Billing And Coding Specialist

Penn Foster Career School

Bachelor of Science - Communication Sciences And Disorders

University of Wisconsin, Stevens Point

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