
Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.
Greeted patients, determined purpose of visit and directed them to appropriate staff.
Scheduled Nst's, x-rays, CT, ultrasound and lab work for patients based on physician orders.
Completed relevant insurance and other claim forms.
Arranged hospital admissions for patients and pre admitted inpatient and outpatient direct admits as well as peds,ED, Labor and delivery and patients from outside hospitals.
Demonstrated self reliance by meeting and exceeding workforce needs.
Juggled multiple projects and tasks to ensure high quality and time delivery.
Worked closely with team members to deliver project requirements,develop solutions and meet deadlines.
Maintained and updated organizational charts, employee handbooks or performance evaluation forms.
Worked with management to implement personnel policies or procedures.
Bilingual in English and spanish
Patient scheduling
Insurance verification
Hospital admission policies
Patient interviewing skills
Handle cash, debit or credit and checks
Collections management
Clerical and Filing support
Time Management and Prioritizing
Adapt to technology and database upgrades
Multi line phone systems
Conflict resolution
Collect co-pays, deductibles, birth packages, and collections
Insurance auths and referrals
Claims handling and coverage verification