Georgina Mariscal
Pico Rivera,CA
Overview
12
12
years of professional experience
Work History
Patient Registration Representative
PIH Health Physicians
Santa Fe Springs, CA
09.2019 - Current
- -Registering an average of 40 patients daily with 98% accuracy
- -Utilizing Ambulatory PM and All Scripts scheduling systems to organize patient information
- -Scheduling walk-in appointments for urgent care and radiology patients (Bone Density, MRI Exams,and X-rays)
- -Verifying insurance eligibility and collecting appropriate co-pays
- -Practicing HIPAA compliance, multitasking phone lines and check-ins, and handling faxes
- Educate patient on financial responsibility, deductible, copay, or co-insurance
Front/Back Office Medical Assistant
Joseph Hsu M.D, Ophthalmology
Downey, CA
02.2018 - 08.2019
- -Greeted and checked in patients, ensuring demographic and insurance information was up to date
- -Scheduled patients for appointments and surgeries
- -Obtained approved authorizations for eye surgeries
- -Roomed patients, recorded medical history, and prepared them for exams
- -Administered ophthalmic drops/ointments to patients, and performed visual eye exams
Medical Front Office
John Chan PDM, Podiatry
Bell, CA
01.2014 - 01.2018
- -Registered an average of 60 patients daily
- -Collected co-pays and deductibles, educated patients on financial responsibilities
- -Coordinated physician’s schedule and communicated all arrivals and delays in timely manner
- -Maintained high level of professionalism, de-escalated difficult patient encounters, and delivered excellent customer service
Education
License - Cosmetology
Marinello School of Beauty
Whittier, CA01.2011
High School Diploma - undefined
El Rancho High School
Pico Rivera, CA01.2007
Skills
Bilingual (fluent in Spanish)
Office Administration
Customer Service
Referral Authorizations
Account specialist
Financial Counselor
PROGRAMS
- SRIS (Sunrise Suite)
- Ambulatory AM
- Ambulatory PM
- EHR (Electronic Health Record)
- Eligibility Verification
- PM (Patient Management)
Languages
Spanish
Full Professional
Timeline
Patient Registration Representative
PIH Health Physicians
09.2019 - Current
Front/Back Office Medical Assistant
Joseph Hsu M.D, Ophthalmology
02.2018 - 08.2019
Medical Front Office
John Chan PDM, Podiatry
01.2014 - 01.2018
License - Cosmetology
Marinello School of Beauty
High School Diploma - undefined
El Rancho High School