Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Osiris Ortega

sarasota,FL

Summary

Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Flexible hard worker ready to learn and contribute to team success. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.

Overview

8
8
years of professional experience

Work History

Patient Registration Representative

Sarasota Memorial Hospital
Sarasota, FL
04.2023 - Current
  • Greet patients and answer questions regarding the registration process.
  • Enter patient data into the electronic medical record system accurately and efficiently.
  • Maintained confidentiality of patient information in accordance with HIPAA regulations.
  • Assisted patients with completion of forms needed for admission process.
  • Reviewed medical records to ensure accuracy of trauma registry data entries.
  • Maintained current knowledge of state regulations pertaining to the collection and reporting of injury data.

Automotive Photographer

Scotti’s Auto
11.2021 - 03.2023
  • I was an automotive photographer for Scotti's dealership.
  • Compose creative shots from different angles that are visually appealing.
  • Utilized filters, edits and after-effects to enhance photos.
  • Moved vehicles to designated parking areas as directed by management.
  • Checked fluid levels in vehicles including oil, transmission fluids, brake fluids and coolants.
  • Managed social media platforms, posting engaging content to increase visibility and client engagement.

Automotive Detailer

Mi-Detailer
Sarasota, FL
06.2021 - 11.2021
  • Jade Puris ceramic coating is certified.
  • Cleaned interior and exterior of vehicles using vacuums, steamers, polishers, buffers and other detailing tools.
  • Applied waxes and polishes to the vehicle's body to protect its paint finish.
  • Gathered supplies needed for detailing job including rags, sponges, polishing compounds and cleaning solutions.
  • Restored headlights by removing oxidation with a buffing compound then sealed the headlight lens cover.

Restaurant Hostess

P.F. Chang's Bistro
Sarasota, FL
10.2020 - 06.2021
  • Greeted customers and escorted them to their tables.
  • Assigned seating arrangements based on customer preferences and restaurant policies.
  • Monitored dining room activity to ensure all guests were receiving optimal service.
  • Maintained cleanliness standards in the dining area including wiping down tables and chairs between seatings.
  • Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.

Customer Service Associate

Bed Bath & Beyond
Sarasota, FL
09.2018 - 03.2020
  • Greeted customers and identified their needs.
  • Demonstrated active listening skills when responding to customer questions and complaints.
  • Assisted customers with returns, exchanges, refunds, and other transactions as needed.
  • Suggested product solutions based on individual customer needs.
  • Addressed inquiries, resolved customer issues, and managed customer relations.

Shift Manager

Culver's
11.2016 - 09.2018
  • Developed and maintained positive working relationships with staff, customers, and vendors.
  • Monitored store operations to ensure compliance with company policies and procedures.
  • Assisted in resolving escalated customer service issues in a timely manner.
  • Coordinated shift workers for inventory receiving, auditing and restocking.
  • Managed the scheduling of staff shifts to ensure adequate coverage at all times.

Education

High school diploma -

Sarasota High School
Sarasota, FL

Skills

  • Fluent in Spanish
  • Customer service
  • Patient relations
  • Strong interpersonal skills
  • Data entry
  • Collaboration and teamwork
  • Problem-solving
  • Emergency response
  • Attention to detail
  • Hospitality service expertise

Additional Information

  • Willing to relocate: Anywhere, Authorized to work in the US for any employer

Timeline

Patient Registration Representative

Sarasota Memorial Hospital
04.2023 - Current

Automotive Photographer

Scotti’s Auto
11.2021 - 03.2023

Automotive Detailer

Mi-Detailer
06.2021 - 11.2021

Restaurant Hostess

P.F. Chang's Bistro
10.2020 - 06.2021

Customer Service Associate

Bed Bath & Beyond
09.2018 - 03.2020

Shift Manager

Culver's
11.2016 - 09.2018

High school diploma -

Sarasota High School

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Osiris Ortega