Alyssa Gross
Indianapolis,IN
Summary
Highly motivated Automotive Technician with hands-on experience in brake service, tire installation, oil service, and preventative maintenance in fast-paced, high-volume shop environments. Skilled in performing inspections, diagnosing basic mechanical issues, and completing repairs efficiently while maintaining strict safety standards. Reliable team player with strong attention to detail and ability to meet production goals under pressure.
Overview
2027
2027
years of professional experience
Work History
Brake & Tire Technician
Carvana
Indianapolis, IN
03.2026 - Current
- Perform brake repairs including pad and rotor replacement on high-volume vehicles
- Mount, balance, rotate, and install tires according to manufacturer specifications
- Complete multi-point inspections to identify safety and maintenance concerns
- Use shop tools and diagnostic equipment to troubleshoot mechanical issues
- Follow torque specs and safety procedures for all repairs
- Maintain productivity goals while ensuring accuracy and quality control
- Keep clean, organized work area and follow all shop compliance standards
Care Coordination & Scheduling
Independant
Indianapolis, IN
2023 - Current
- Managed detailed scheduling and service coordination
- Maintained accurate records and documentation
- Communicated with multiple providers and adapted to changing priorities
- Demonstrated reliability, organization, and independent work capability
Cashier
Vineyard Liquors
Indianapolis, IN
2018 - 2019
- Processed transactions using POS system with accuracy
- Provided fast, professional customer service in busy environment
- Balanced cash drawers and handled multiple payment types
- Stocked, rotated, and maintained store displays
Maintenance Technician
Butler Toyota
Carmel, IN
04.2017 - 11.2017
- Performed preventative maintenance including oil changes, fluid services, and inspections
- Diagnosed and repaired mechanical issues in braking, suspension, and engine systems
- Removed and replaced worn components including brakes, bearings, and exhaust parts
- Conducted test drives to verify repairs and vehicle performance
- Maintained repair documentation, work orders, and service logs
- Assisted with parts inventory and ensured availability of supplies
- Followed dealership safety procedures and quality standards
Assistant General Manager
Jiffy Lube
Indianapolis, IN
12.2016 - 03.2017
- Conducted vehicle inspections and identified maintenance needs for customers
- Performed oil changes, filter replacements, and full fluid services
- Completed brake services, tire rotations, and basic repairs
- Diagnosed mechanical issues using electronic diagnostic tools
- Maintained workflow efficiency in a fast-paced service environment
- Ensured shop cleanliness, safety, and equipment readiness
- Supported team operations and customer service coordination
Education
Automotive Technician - Automotive Technology
Ivy Tech Community College of Indiana
Indianapolis, IN05-2017
Skills
- Brake pad & rotor replacement
- Tire mounting, balancing & rotation
- Oil changes & fluid services
- Multi-point vehicle inspections
- Basic mechanical diagnostics
- Torque specifications & safety compliance
- Hand & power tools proficiency
- High-volume production workflow
- Time management & efficiency
- Customer communication
Timeline
Brake & Tire Technician
Carvana
03.2026 - Current
Maintenance Technician
Butler Toyota
04.2017 - 11.2017
Assistant General Manager
Jiffy Lube
12.2016 - 03.2017
Care Coordination & Scheduling
Independant
2023 - Current
Cashier
Vineyard Liquors
2018 - 2019
Automotive Technician - Automotive Technology
Ivy Tech Community College of Indiana