Alyssa Guerra
Visalia,CA
Summary
Reliable Lead Front Service Clerk with considerable experience in customer service, beauty, and operations management. Skilled at handling financial transactions, resolving conflicts, and ensuring customer satisfaction. Demonstrated ability to improve workflow efficiency while maintaining high levels of service quality. Notable impact on improving overall store performance through diligent work ethic and strong interpersonal skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Family Babysitter
Community
08.2019 - Current
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Prepared healthy, age-appropriate snacks and meals.
- Created interpersonal skills
Lead Counter Helper
Panda Express
10.2022 - 07.2024
- Greeted customers with warm welcome and provided excellent customer service.
- Have attention to detail, maintaining product display and cleanliness
- Operated POS system
- Run operations, open/ close store.
- Worked closely with a team to ensure smooth operations.
- Promote our app for rewards and new seasonal items
- Work in fast paced environment, leading to being able to handling multiple task efficiently
- Managed customer complaints and rectified issues to complete satisfaction.
MUA
Myself
10.2019 - 06.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments. Many clients had certain times make up needed to be done.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Managed time efficiently in order to complete all tasks within deadlines.
Education
Associate of Science - Pre Nursing
College of The Sequoias
Visalia, CA06-2026
High School Diploma -
Redwood High School
Visalia, CA06-2022
Skills
- Upselling strategies
- POS System Operation
- Cash Handling
- Store maintenance
- Problem-solving skills
- Time Management
- Lead Operations
- Teamwork and Collaboration
Interests
- Passion for skincare and cosmetics
-Staying up to date on beauty trends and products
- Fostered x2
-Reading
- Sports
Certification
- California Food Handler issued on 10/20/22 expires 10/19/25
Timeline
Lead Counter Helper
Panda Express
10.2022 - 07.2024
MUA
Myself
10.2019 - 06.2022
Family Babysitter
Community
08.2019 - Current
Associate of Science - Pre Nursing
College of The Sequoias
High School Diploma -
Redwood High School