Alyssa Handley
Lenexa
Summary
Results-driven healthcare administrator skilled in enhancing operational efficiency, multi specialty contract analysis and adherence to changing health and privacy laws. Proven success in supervising teams to deliver exceptional patient experiences and aligning financial goals with organizational objectives.
Overview
10
10
years of professional experience
Work History
Physician Office Supervisor
AdventHealth
06.2025 - Current
- Supervised physician affiliate office/department, ensuring staff provided high-quality care in courteous atmosphere while maintaining cost-effectiveness and efficiency.
- Plans, controls, organizes and directs the day-to-day operations and activities of the physician affiliate office or physician department in conjunction with Practice Manager and/or Director of Practice Operations.
- Collaborated with Practice Manager and Director of Practice Operations to prepare annual budget, aligning financial goals with operational needs.
- Reviewed charge, scheduling, and financial reports to ensure appropriate reimbursement for physician and office services.
- Properly prepares check requests along with office and/or physician Expense Reports and Petty Cash Reimbursement/Reconciliation form in accordance with policy.
- Read and understand expense reports and works with Practice Manager and/or Director of Operations regarding variances, budgetary limitations.
- Processes invoices for payment in accordance with hospital policy.
Timeshare Coordinator
AdventHealth
South Overland Park
05.2022 - 06.2025
- First and Main point of contact for patients and staff arriving at the Multispecialty Clinic ensuring smooth operations in the office and creating an exceptional patient experience by continuously demonstrating the AdventHealth Service standards.
- Coordinated check-ins and served as liaison between providers and AdventHealth departments, addressing service issues and managing signage requests to enhance operational efficiency.
- Monitored agreements and suite use for compliance, ensuring physician groups operated within required parameters in collaboration with Legal Team and Campus Administrator.
- Validated insurance and collected copays and deductibles to facilitate accurate billing and streamline patient financial processes.
- Performing a daily reconciliation of payments and adjustments correcting any discrepancies prior to daily close.
- Applied current knowledge of ICD-9 and CPT-4 coding applications to facilitate proper documentation.
Office Manager and Information & Services Coordinator
Summit Center: Reach New Heights
Overland Park
12.2015 - 03.2022
- Facilitated new patient consultations for executives and staff at a mental health practice, building relationships, identifying needs, and clarifying financial expectations before scheduling with clinicians.
- Created HIPAA compliant patient-clinician electronic communication systems and streamlined legal documentation retrieval for improved practice operations.
Education
Master of Legal Studies - Health Law & Corporate Compliance
Arizona State University
07-2026
Bachelor of Science - BS - Health Care Administration/Management
Western Governors University
09-2020
Associate of Arts - AA - Liberal Arts and Sciences/Economics
Las Positas College
01-2017
Skills
- Health law compliance
- HIPAA protocols
- Healthcare ethics
- Supervisory management
- Team leadership
- Strategic planning
Timeline
Physician Office Supervisor
AdventHealth
06.2025 - Current
Timeshare Coordinator
AdventHealth
05.2022 - 06.2025
Office Manager and Information & Services Coordinator
Summit Center: Reach New Heights
12.2015 - 03.2022
Master of Legal Studies - Health Law & Corporate Compliance
Arizona State University
Bachelor of Science - BS - Health Care Administration/Management
Western Governors University
Associate of Arts - AA - Liberal Arts and Sciences/Economics
Las Positas College