Alyssa Hartman
Summary
Proficient and caring medical team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Childcare Provider
Nanny, Care.com
06.2021 - Current
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Developed age-appropriate activities and crafts to engage children.
- Facilitated learning through play, stories and outdoor activities for successful child outcomes.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
Patient Care Technician
Cleveland Clinic
12.2021 - 04.2023
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Administered testing with electrocardiogram for patients experiencing events and as screening tool.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Responded to emergency situations to provide rapid and accurate care.
- Supported patient admissions, discharges, and transfers to promote team productivity.
Certified Nursing Assistant
Allegiance Home Health And Rehab
05.2021 - 12.2022
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Followed directions of licensed nurses to administer medications and treatments.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
Independent Stylist
Color Street
06.2020 - 10.2022
- Educated customers on products to maximize benefits.
- Organized sales area and work station to showcase products and boost sales.
- Offered advice and recommended products to improve and maintain nails.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
Cashier and Pharmacy Technician
Publix
12.2018 - 05.2021
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
Education
Bachelor of Arts - Biology
University of Florida
Gainesville, FL08.2024
Associate of Arts - Biology
Indian River State College
Ft. Pierce, FL05.2021
Skills
- Culturally Competent Care
- First Aid
- Infection Control
- Diagnostic Testing
- EMR Systems
- Pharmacology
- Blood Draws
- Social and Academic Development
- Homework Assistance
- Childcare Management
- Customer Service Excellence
- Sales Presentation
Certification
- BLS - Basic Life Support
- EMT - Certified Emergency Medical Technician
- CNA - Certified Nursing Assistant
- CPCT - Patient Care Technician
- CPT - Phlebotomy Technician
- CCMA - Certified Clinical Medical Assistant
- CET - EKG Technician
Timeline
Patient Care Technician
Cleveland Clinic
12.2021 - 04.2023
Childcare Provider
Nanny, Care.com
06.2021 - Current
Certified Nursing Assistant
Allegiance Home Health And Rehab
05.2021 - 12.2022
Independent Stylist
Color Street
06.2020 - 10.2022
Cashier and Pharmacy Technician
Publix
12.2018 - 05.2021
Bachelor of Arts - Biology
University of Florida
Associate of Arts - Biology
Indian River State College