Detail-oriented, dependable, team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy and positive attitude.
Overview
2
2
years of professional experience
Work History
New Student Orientation Leader
Virginia State University, Office Of Admissions
2023.05 - 2024.05
Enhanced new student orientation experience by developing engaging and informative presentations.
Collaborated with fellow orientation leaders to create a welcoming and inclusive environment for incoming students.
Provided ongoing support to new students throughout their first semester, fostering positive relationships and academic success.
Server
Denny's
2023.03 - 2023.12
Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Maintained a clean and orderly dining area for an enjoyable guest experience.
Sales Associate
Saks OFF 5TH
2022.05 - 2022.08
Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Education
Bachelor of Science - Psychology
Virginia State University
Petersburg, VA
05.2025
Skills
Collaborative Mindset
Peer Mentoring
Detail Oriented
Team building
Organizational skills
Customer service
Timeline
New Student Orientation Leader
Virginia State University, Office Of Admissions
2023.05 - 2024.05
Server
Denny's
2023.03 - 2023.12
Sales Associate
Saks OFF 5TH
2022.05 - 2022.08
Bachelor of Science - Psychology
Virginia State University
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