Alyssa Hefel
Moab,UT
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
10
10
years of professional experience
Work History
Server
Black Bear Diner
Bend, OR
04.2023 - 12.2024
- Greeted guests and provided menus
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Took orders from customers accurately and in a timely manner.
- Delivered food orders promptly and courteously.
- Monitored dining room for cleanliness and proper set-up at all times.
- Responded efficiently to guest inquiries and complaints in a professional manner.
Server
Shari's Cafe and Pies
Bend, OR
04.2024 - 10.2024
- Took orders from customers accurately and in a timely manner.
- Delivered food orders promptly and courteously.
- Stayed informed about daily specials, new menu items and promotions.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Monitored dining room for cleanliness and proper set-up at all times.
Cashier
Natural Grocers
Bend, OR
04.2023 - 04.2024
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash registers efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Stocked shelves with merchandise when needed.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Verified that customers were of legal age to purchase alcohol products.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
Housekeeper
Oranges & Elbows
Iowa City, IA
11.2018 - 03.2023
- Deep cleaned residential homes and small businesses with all natural cleaning products.
- Sanitized kitchen counters, wiped down cabinets and swept and mopped floors.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Interacted pleasantly with clients and guests when performing daily duties.
Prep Cook
Trumpet Blossom Vegan Cafe
Iowa City, IA
05.2021 - 08.2021
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Dressed, seasoned and garnished appetizers and salads to prepare for food service.
- Prepped vegetables and ingredients by washing, chopping and dicing.
- Maintained clean and orderly kitchen by regularly washing dishes, sanitizing surfaces and taking out trash.
- Followed established protocols and made smoothies according to company recipes.
Temporary Food Worker
University of Iowa
Iowa City, IA
02.2021 - 05.2021
- Assisted cooks with the preparation of daily meals.
- Worked on the line of multiple different stations serving food to students.
- Occasionally would take over cook stations and use recipes to prepare meals.
- Maintained order and cleanliness of work areas to conform with health codes.
Licensed Massage Therapist
A Massage Oasis
Iowa City, IA
08.2018 - 03.2020
- Performed a variety of massage types including sports, deep tissue, trigger point therapy, shiatsu, swedish and chair massage on clients.
- Helped clients tackle different types of stress by releasing knotted muscles with advanced massage techniques.
- Formulated targeted massage plans based on individuals' physical condition, histories and current concerns.
- Assisted with basic bookkeeping, filing and maintaining clients' records.
Line Cook
Perkins Restaurant & Bakery
Coralville, IA
09.2016 - 10.2018
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Operated fryers and grills according to instructions to maintain safety and food quality.
- Followed proper food handling methods and maintained correct food temperature for high scores on health inspections.
- Cleared trash and washed work area tables, walls, refrigerator equipment, cooking equipment and floors to keep sanitized kitchen.
Line Cook
The Dam Bar
Guttenberg, IA
03.2015 - 08.2016
- Prepared various types of food for lunch and dinner mainly working on the grill station.
- Set up and performed initial prep work for soups, sauces and salads.
- Maintained hygienic kitchen with regular mopping, disinfecting workspace and washing utensils and glassware.
Education
LMT - Massage Therapy
East-West School Of Integrative Healing Arts
Iowa City03.2018
High School Diploma -
Clayton Ridge High School
Guttenberg, IA05.2016
Skills
- Results-Oriented Worker
- Strong Organizational Skills
- Reliable
- Strong Interpersonal Skills
- Goal-Oriented
- Strategic Decision-Making
- Quality-Focused Individual
Timeline
Server
Shari's Cafe and Pies
04.2024 - 10.2024
Server
Black Bear Diner
04.2023 - 12.2024
Cashier
Natural Grocers
04.2023 - 04.2024
Prep Cook
Trumpet Blossom Vegan Cafe
05.2021 - 08.2021
Temporary Food Worker
University of Iowa
02.2021 - 05.2021
Housekeeper
Oranges & Elbows
11.2018 - 03.2023
Licensed Massage Therapist
A Massage Oasis
08.2018 - 03.2020
Line Cook
Perkins Restaurant & Bakery
09.2016 - 10.2018
Line Cook
The Dam Bar
03.2015 - 08.2016
LMT - Massage Therapy
East-West School Of Integrative Healing Arts
High School Diploma -
Clayton Ridge High School
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